After cleaning keyboard unable to print.

My printer HP 2410 series works perfectly for the past 10 years. It can print all print commands each time that the Envoy by my computer. Since 2 days, my computer does not send the command for my HP printer to print a page of my files.

I clean my keyboard when the computer was on and working. Probably during the cleaning with a damp cloth with the glass cleaner, I've got to have pushed a button that locked my keyboard printer command. Could someone kindly relieve from this evil. Thank you. Tariq

Hi Muhammad,

Please contact Microsoft Community.

This issue would have occurred due to bad settings of the printer.

I need more information about this problem so that I can help you better.

1. what happens when you try to print?

2. do you get an error code?

I suggest you try the procedure described in the following Microsoft Help article and check if it helps.

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Please reply with the status of the issue so that we can better help you.

Thank you.

Tags: Windows

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