UNABLE TO PRINT, PS, CC

I have an iMac and Epson 3880 printer.  Yesterday, I had a problem with the inability to print from my PS CC program.  I contacted ADOBE (see case # [deleted by moderator; this is a public forum]) and installed the latest update of the program.  Which then seemed to have solved my problem and all day yesterday, I was able to print PS CC.

However, today, the problem came back.  Once more I'm unable to print on my EPSON 3880 CC PS.

Note: I CAN print when you use other applications, such as PREVIEW.

What can I do to fix this problem?

PLEASE HELP ME!

Larry

Since it is a public forum, I deleted your file number.

Error messages?

  • Try to clear the print settings by holding the SPACEBAR on your keyboard while you click on file > print
  • Try holding Opt while Print is open - the "Cancel" button should become a "Reset" button
  • Close Photoshop. Hold the SHIFT key, and then restart Photoshop (disables third-party plugins).

If all those who fail, try a reset preference:

Manually; course may be cancelled:

http://TV.Adobe.com/watch/the-complete-picture-with-Julieanne-Kost/how-to-reset-Photoshop-Le file-Preferences-cs6s.

Fast; cannot be undone:

Win: Press and hold the keys Ctrl + Alt + Shift immediately after the launch of Photoshop starting. A box will appear asking if you want to continue with the reset, select 'yes '. If you don't see this, you're not fast enough... Try again.

Mac: Press Cmd + Opt + shift then launch Photoshop. A box will appear, asking you if you want to continue with the reset, select 'yes '.

Tags: Photoshop

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