After downlading the new version of iTunes, it will not be open.

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• I get tea when I try to install the new version of itunes: an older version of Hello can not be removed contact your technical support group

  old version of Hello can not be removed contact your technical support group. Please help, thanks

  To perform a "clean" iTunes installation uses this technique proposed, from Support of Apple HT1926 article.

  Warning: uninstall utility for cleaning Windows mentioned in the instructions below has been removed from Microsoft download servers because sometimes it seems more removed he was supposed to (I think that this phenomenon was linked to the bureau uninstalls).  You can still get utility Windows Installer Cleanup--> http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html here is a free alternative Revo Uninstaller. Before using these cleaning products, you must create a restore point from the system first (or back up the registry with C:\WINDOWS\ERUNT).  See http://windowsxp.mvps.org/registry.htm a complete disk image would be safer if you have this ability.

  Go to control panel > Add/Remove programs
  Remove these applications:
  1 Apple Software Update
  2. Apple Mobile Device Support
  3 Hello
  4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
  5 iTunes
  6 QuickTime

  Open my computer > C: > Program Files
  Delete this files (if present)
  1 iPod
  2 iTunes
  3 QuickTime

  Empty your temp directory:
  Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

  If you don't see the local settings, enable hidden files:
  Tools > Folder Options > view tab
  Select Show Hidden Files & folder, and then click OK

  Once this file is empty, restart the computer

  Download & install the Windows Installer Cleanup (see caution above) utility
  http://support.Microsoft.com/kb/290301/
  Launch the utility: start > programs > Windows Installer Clean Up
  Select one of the applications mentioned above and click on remove

  Restart the computer
  Download & reinstall iTunes from here: http://www.apple.com/itunes/download/