Photosmart HP 6520: Print spooler

I was able to print from my phone (Samsung Galaxy s7) without problem on several different HP using the card of HP printers in. In the last three weeks, I get the message that has not stopped the print spooler. I took the plug stop, off, reinstalled, and I get the same message.

Hey @castettower, Hello and welcome to the Forums of HP!

I understand that you see a message that has not stopped the print spooler. As I understand it, there is no option to restart the spooler given only with a Windows operating system, but I'll help you with an alternative.

First of all, we will make a copy of all your personal data, photos, etc. on an external device. Then try to clear the cache of your printing application:

  1. Press the Menu button , then select Control Panel(or settings ).
  2. Click handler applications ( Apps).
  3. Tap the icon that you want to repair.
  4. Click Empty the Cache.

After you complete these steps, check if the application is working correctly. If it still does not respond, repeat steps 1-3, and then click delete data.

Keep in mind, deletion of the data of the application deletes any custom options and settings; It's the same as uninstalling and reinstall the application.

If this resolves the issue, please click Accept as Solution button to mark your post as solved. If the problem persists, let me know and I will do everything I can to help.

Tags: HP Printers

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    General instructions to install the software of the printer 6520

    =====================================================

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    -------------------------------------------------------------

    Internet Explorer

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    -------------------------------------------------------------

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    -------------------------------------------------------------

    Click on the Thumbs - Up Kudos to show that you appreciate the help.

    I am happy to provide assistance on behalf of HP. I do not work for HP.

    Click on accept as Solution when the answer provides a fix or a workaround!

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      Network: Verifies that the network connection between your computer and your network is working properly.

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