After Effects crashing after answering the warning Ray Tracing dialog box at startup

Whenever I respond to the dialog box below after the start of AE, I get the rotation beach ball cursor and the program has stopped responding and must be forced to leave.  I tried to respond to not wonder at each session, but he comes always upward every time you start up.  I disconnected and back creative cloud, uninstalled and reinstalled after effects, deleted my preferences file and still had no chance to solve this issue.  Anyone else had a similar issue or know a possible fix?  Thank you!

Screen Shot 2015-08-20 at 9.35.56 AM.png

StormyCPb  I was going to leave a long message sarcastic about how it was useful, but alas.  In fact, I remembered seeing some of his other "friendly" answers browse the forums for other problems in the past...  Well.  Maybe karma will corrupt its next extremely long export in the last picture.

Anywho...

Just in case someone comes across this thread with a similar problem, my Department has been able to solve the problem by updating some drivers.  You don't know if they were for the video card or the CPU or what, but make sure everything is updated outside the Creative cloud if you have similar problems.  I didn't have administrator privileges to try this solution myself, unfortunately and my TI can be hit or miss on Mac, but it seems that this did the trick.  Happy editing!

Tags: After Effects

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