After Effects only works in trial mode

Hello

I bought membership unique creative cloud for after Effects (one month to the next) and installed it but it only works as long as the trial version. When I log in the Help menu of After Effect it shows me how many days left in the trial and then when I click on license this software button said no subscription found. When I connect my Adobe account plans and products page under link of products online there is no product saved on my account and under manage map link can I see my billing history and payment details but I do not see the active devices.

I appreciate your help.

sharcoiz

Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

https://forums.Adobe.com/thread/1962238

Tags: Adobe

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