After I download a PDF file, it remains in the download list, but when I try to open it again it does not open.

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• Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/li

  Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/lightroom/develop presets." I tried disconnecting and then signing unistalling the app and back in and resettlement. nothing seems to work. any help would be appreciated.

  Cannot create the folder means that you don't have WRITE permission for this folder. Then... change your permissions.

• Downloaded the file 1 and 2 to reinstall CS5.5 - two files are now in the same folder, but when I try to run the .exe file, it always tells me that ' the party archive file from Adobe CS5.5 Design Standard is missing. You need all parts in the same folder

  I tried moving them to a new folder by themselves, but that did not work or the other. Help would be so appreciated!

  Hi Barbaram37759064,

  Please read the "Instructions of Installation for perpetual products" in the following document: How to download, install and activate Adobe applications

  • Veuileez check also if the size of the file downloaded and shown on the Web site of file size is the same.
  • Disable any software & browser protection security tools installed on your machine with the firewall system.

  Click here to Download Adobe Creative Suite 5.5 products

  Let us know if that helps.

• I downloaded the free trial version, but when I try to open Adobe Illustrator it just opens a web page with tutorials.

  Hello, I have successfully downloaded creative cloud and from there downloaded HAVE but when I try to open it all that happens is that a Web page opens with three tutorials.   The program itself does not open.

  Any help would be appreciated.

  Thank you very much.

  Sarah

  If it is not on your desktop, check your c: / / program files/adobe/directory to a subdirectory of adobe illustrator.

• I just downloaded the Muse CC of the creative cloud trial version.  But I got the following error message when I try to open my muse program.  "This file Adobe Muse of the site requires a newer version of Adobe Muse.  Please upgrade to the latest version.

  I just downloaded the Muse CC of the creative cloud trial version.  But I got the following error message when I try to open my muse program.  "This file Adobe Muse of the site requires a newer version of Adobe Muse.  Please upgrade to the latest version. "But the system keep telling me that my version is up-to-date.  Help, please.

  Hi Mandy,.

  Please check the system requirements for Muse system requirements | Muse , if you are on a 32-bit system, it is possible to use the old version of Muse.

  Kind regards

  Akshay

• When you try to reinstall hp psc 1210 all-in-one, the program is responsible for the computer, but when I try to open it a message says file inaccesable

  When you try to reload my win xp with my hp psc 1210 loads of computer program, but when I try to open the message file inaccesable bed

  Installs.
  Original title: * e-mail address is removed from the privacy *.

  Hello

  Sorry for the delay. I was hoping that someone familiar with would provide assistance.

  During the installation of the software for USB printers, the printer should not be connected until requested by the installation program.

  When you download (save this file)
  http://ftp.HP.com/pub/softlib/software3/COL6316/MP-19447-3/rw2_021_w02_enu.exe
  then right-click > run, what happens?

  Don

• My students use the filling and the signature on a package of .pdf tool I'm going to fill them, but when they record and open the next day their text boxes, that they created with the bucket fill tool and sign all went and many are overlapping.

  My students use the filling and the signature on a package of .pdf tool I'm going to fill them, but when they record and open the next day their text boxes, that they created with the bucket fill tool and sign all went and many are overlapping.

  Hi chbradshaw,

  Instead of filling & signature, tool, use the text comment comment tool, KB doc option. using comments in the PDF, Adobe Acrobat DC files (keyword: Add a text comment).

  Kind regards

  Nicos

• I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and insta

  I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?

  Joseph, here's what you can try:

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps.

• I migrated my Macbook pro to an Imac Photoshop works very well, but CC says that there is a problem. It tells me to download CC but when I try to install it fails and tells me that I need CC?

  I migrated my Macbook pro to an Imac Photoshop works very well, but CC says that there is a problem. It tells me to download CC but when I try to install it fails and tells me that I need CC?

  Migration/transfer of Adobe applications does not work.  You must install using installation files.  Uninstall, and then use the CS cleanup tool.  Then download/install the desktop application, connect and install applications subscription.

  http://www.Adobe.com/support/contact/cscleanertool.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• My new Photoshop elements 12 has a RAW plugin file, but when I try to OPEN a photo, there is only generic icons instead of pictures - I can't say one photograph of another! How can I remedy I can't tell what picture I want to open?

  My new Photoshop elements 12 has a RAW plugin file, but when I try to OPEN a photo, there is only generic icons instead of pictures - I can't say one photograph of another! How can I remedy I can't tell what picture I want to open? Thank you!

  PSE 12 is expected to open these files.

  If get you just one, it opens in the dialog box camera raw in the 12 PES Editor?

  If you use file > open in the editor of PES 12 and click on one of the files you see a preview at the bottom of the open dialog box image?

  You can also install the microsoft camera codec pack, so you can see the thumbnails in windows Explorer

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=26829

  You have to always show icons, never thumbnails uncheckedin your windows Explorer Folder Options ?

• Download Google earth, but when I try to open the screen freezes and he says he's just GE initialization are not open

  I tried to open Google earth for months it downloads, but when I try to open the box with half the globe top freezes saying it's initialization. I press control/alt/delete and it says that the program is not responding

  Google earth used to be on my computer, but it disappeared. I tried everything suggested by Google forums burt without result

  Hello Terry,

  Check the log of the events for more details:

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

  Please check the boot to find the cause of the problem:

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup.

  Let us know if you have other questions about Windows in the future. We will be happy to help you.

• Sidebar error: have .ini file, but when I try to open it States, "sidebar will be closed.

  Sidebar does not work. have the .ini file, but when I try to open it States, "sidebar is going to end." Any help

  Hello

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------------------------------------------------

  Then proceed as follows:

  How to restore the sidebar of Windows?
  http://support.Microsoft.com/kb/963010

  If necessary to do it manually:

  Logon as Admin - Start - type in the area of research-> COMMAND - find top - RIGHT CLIC on it-
  RUN AS ADMIN

  Replace C:\Program Files\Windows Sidebar by copying and pasting this command->

  CD C:\Program Files\Windows Sidebar
    
  Press enter (this is assuming that your sidebar is on C:, otherwise use the letter of the drive is on)

  Guest should be--> C:\Program Files\Windows Sidebar >

  Then copy / paste each of them following their tour each come into

  regsvr32-u sbdrop.dll

  regsvr32-u wlsrvc.dll

  regsvr32 atl.dll

  regsvr32 sbdrop.dll

  regsvr32 wlsrvc.dll

  Sidebar should now work

  Type in the search-> Sidebar box - find top - make a RIGHT CLIC top - RUN AS ADMIN

  ========================================================

  Close the sidebar for that.

  Something else for the settings.ini - run AutoRuns and look at the entries SideBar - Gadget
  are there pointing to no longer like those temp files or uninstalled or
  gadgets run do not? Those who will reflect the "yellow icons" on the left side and the
  folder/files do not exist. If so right click on them and delete - Reboot.

  Autoruns - free - see what programs are configured so that it starts automatically when
  your system boots and you connect. Autoruns also shows you the complete list of the registry and
  locations where applications can configure Auto-start of the file settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• I get the following message appears when you try to open Photoshop... "Could not initialize Photoshop because an of.file - unexpected end has been detected. Help! You can use my Photoshop!

  I get the following message appears when you try to open Photoshop... "Could not initialize Photoshop because an of.file - unexpected end has been detected. Help! You can use my Photoshop!

  Hi romyb,

  End of file unexpected refer and let us know if this helps.

  Kind regards

  Assani

• When I try to open my file saved PREL - Adobe Premier elements 11, it starts as usual and then "the project appears to be damaged, it cannot be opened. But when I try to open the same file (but not update) of 'Adobe Premiere éléments Auto-Save' it opens

  When I try to open my file saved PREL - Adobe Premier elements 11, it starts as usual and then "the project appears to be damaged, it cannot be opened. But when I try to open the same file (but not update) of 'Adobe Premiere éléments Auto-Save' it opens as usual.  What can I do to be able to open it?

  Good luck to the project is corrupted.

  Be happy, you have an auto save, even if you've lost some work.

• I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information on my account on theproduct so no naked series

  I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information in my account on the product so no serial number.  Can anyone help?

  When you purchase a download you will be emailed a serial number... did you receive your email?

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.