After purchasing publishing Creative Cloud schoolgirl and her teacher my applications are still in trial mode
Join the CC student and teacher edition (so its includes Adobe Illustrator, Photoshop...) but when I try to download it, they told me that I did not pay the subscription... Can you help me please?
Hello
I assume you have found an error for the trial, please visit:-
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Tags: Adobe
Similar Questions
-
I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?
And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »
However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.
I really wonder how I can work through this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
Hi, I would like to cancel my edition (one year) creative Cloud Ecolière and her teacher, how would I go to do this?, Hi, I would like to cancel my plan of edition (one year) Creative Cloud schoolgirl and her teacher, how can I get it?
Look through the following links and use the options by phone or chat (when available), so necessary for your situation:
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
-
Already, I have paid teacher edition and student of creative cloud but can only download tests to my computer. Now, they are expired, and I want to use the full version, I already pay for 2 months. But in my online account, there are still only available trials. The student account is granted by Adobe.
I removed the full CC with the cleaning of cloud tool, but it doesn't always. When I connect with another PC, the download of the full version is possible, but I need it on my laptop for school.
Hi Christine,
Your subscription is active / valid, make sure that you are registered in correct Creative Cloud Desktop with Email application / Adobe well Id want to go connect and disconnect activate Cloud Creative applications
You can also view Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
It could be useful!
Rayyan
-
When I started the plan, apps changed in versions complete but have since returned to trial versions.
I tried to restart my Mac and signature and return in the application manager without result.
I followed the steps here but its still does not not applications Cloud Creative back in test mode after an update until 2015 for CC.
Hello
Please see the instructions at the link below:
Connect and disconnect activate Cloud Creative applications
Applications creative Cloud back in test mode after an update until 2015 for CC
Activation and deactivation of troubleshooting
Creating cloud connection errors
If the links above didn't help which means there could be software of third parties in conflict with him, please try the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
- After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
- Force quit Adobe all activity monitor processes / end of task from Task Manager in the case of windows (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
Right-click on the icon in the Finder and select the 'Go - To' folder option.
You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
Then go to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
New > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
Then go to the Application Support > Adobe > rename SL-STORE like SL-STORE_OLD
- Empty the trash
- Launch the creative cloud and connect to connect and disconnect activate Cloud Creative applications
Let us know if that helps.
Kind regards
Bani
-
My subscription Creative Cloud amounts and the teacher would not be repeated even after update to payment information. I tried many times in the past two months, updating credit card information and I was never renewed. Subscription keeps saying expired beyond the 24 hour mark it says it will take. I have double and triple checked the information of credit card and have recorded several times. I also never get an e-mail confirmation or an e-mail saying that he had a problem. It is also very frustrating that it doesn't seem to be a customer service number to call especially for customers who have paid for the subscription of creative cloud. Help, please!
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I ordered the creative cloud Sunday and received a number control but still cannot open any programs. When I check the status of my order online, he says that he can't find it. Is this normal after 3 days? I tried to ask in a chat instead of the forum window, but no one answered and after 10 minutes, my screen restarted and closed window cat. It seems a bit frustrating not knowing what happened to my order and not being able to communicate with anyone. This habit with Adobe or are they just of technical problems this week?
Your subscription to cloud appears on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-
I need a serial number to download the edition of Acrobat Pro DC schoolgirl and her teacher for MAC (download). All I have is a product key. I need the serial number to activate. How can I get a serial number? I bought the product download on amazon.com
Hello??
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-
What I must be connected to the internet when you use illustrator by creative cloud? And can I change the language on the trial version if I lay for the paid version? Thank you in advance.
Francine simply connect to the internet periodically to receive updates and validate your membership. If you have an annual membership, you can be disconnected until 99 days. You can find more details in the help of Activation & deactivation.
I also recommend to review CC help | Install, update, or uninstall applications which deals with the installation of setting language.
-
I set up a new system of Mavericks (10.9.5) on a new (used) MacPro 5.1 using a backup bootable system for all my data from my old MacPro 2.1 system
Now all my software permissions have disappeared and I have to concede everything is new. All my Adobe Creative Cloud Applications are in (expired) demo mode.
What can I do to reactivate the software?
Someone at - it an idea to solve the problem?
Thank you very much!
In addition, please note that if you have copied the software rather than install them, it will not be installed correctly.
Please install Adobe Creative Cloud here Office: creative cloud desktop application
Then, you can use the desktop creative cloud app to install applications.
Using creative cloud | Download, install, update or uninstall applications
moved from Adobe Creative cloud cloud download creative & install
-
How much is 2016 schoolgirl and her teacher annual creative cloud please?
Hello.
My annual membership runs out on April 14 and I'm trying my student loans in the budget. I can't find how much my re-newal will cost. Can you tell me please?Thank you very much
Charles René
The Creative Cloud & Teacher Edition on renewal would cost $29.99 a month tax-free.
And $359.88 for the annual duty-free.
Concerning
Jean-Christophe
-
Schoolgirl and her teacher?
I want to buy cs6 design and web for students, and I can't seem to find more on the adobe Web site.
In any case what I need to know now is, if I buy the US version on amazon can I activate it in Ireland? or if I buy what I go to school in the United States?
I need to know this before buying it because I can't really afford to lose this amount of money on something that I can't use.
Creative cloud option is not good for me because I have enough accounts to pay each month
Please see the Guide to eligibility for more details: http://www.adobe.com/education/student-eligibility-guide.edu.html
-
Can someone tell me what I am doing wrong? I bought a years membership to creative cloud but when I check my apps they always say lawsuits.
Also, try the suggestions in this document:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
-
After using a trial version of photoshop some time ago he always says that I have to grant the product if I want to use. They push me to log into my account to see if I had a plan for photoshop and say that I don't have, while clearly..., however, I have no idea how to approach the issue, as all other apps seem to work?
Hi Emil,
To reset the hosts file using Adobe cleaning tool: -.
https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
-
I am a user of Adobe for a long time, until CS6 Adobe; I bought his so-called Master Collection. After Adobe began to Cloud creative advertise everywhere, my school advised me to CC because it had more powerful editing tools. I asked, ' what do I have to pay permanently for the subscription or can I stop after a year, but still be able to use all the applications I have installed within this year?" The response has been, I can keep the applications installed and they will be fully functional even if I stopped subscription.
Now, after a year I quit my subscription (4 July), but then in the weeks all my office applications are placed under the "test" mode So confused and frustrated, I contacted Adobe for help, but in the chat room, the only repeated answer that I got was "I suggest you to place a new order for the subscription to use." I am very very disappointed with that kind of response, and also Adobe forcing me to continue to pay or return CS6, makes me very angry (I know where is my property?). I'm trying to find out the experiences of other users.
Hi B,
I checked your account details. There are a few problems with your membership.
Please contact support: https://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
I hope this helps.
Concerning
Megha Rawat
Maybe you are looking for
-
My iPhone has grayed out after update to iOS 9.3.3 How to get color?
Hi, my 5s iPhone updated with iOS9.3.3, this caused the phone go grey/black/white, including all my photos, is there a solution for this return color?
-
Satellite L300-1BW - BSOD and then the password at startup appeared
Hello I'm new hear that ive just got a laptop Toshiba L300 - 1bw Windows vista, intel celeron. I changed the laptop on it gives the initial toshiba screen then goes to a blue screen and request a password. I tried f8 when turning on pc ive tried f12
-
PX1268E 400 GB external hard drive not detected
Hi all I bought a Toshiba external hard 400GO USB Drive of DABS it delivered without a CD Rom. I plugged the USB cable into the computer, but it did not detect the drive, even after re - starts or try other USB slots. Not shown in Device Manager. I p
-
Sierra Wireless EM7345 can not download
Hey crew, Try to download the drivers for Sierra Wireless EM7345 LTE 4 G driver for win7 64-bit: http://support.Lenovo.com/au/en/products/laptops-and-netbooks/ThinkPad-T-series-laptops/ThinkPad-T45... and get the page not found https://support.Lenovo
-
This is the log file and I am totally lost on this. Is my computer infected or hijacked. He acted weird lately. Running a bit slower, etc... I am constently running of tests, but they all come back clean. How is that I never took all measures to rem