After restoring factory and updates for Windows 7, the system now asks passwords

Recently had to do a factory restore on a toshiba laptop with windows 7 preinstalled top. has restarted the machine once he had comepleted and now it says Admin profile is locked and my username and password do not work


1 - password was never set on the user profile. (Yes it may have been stupid not to do that for security, but that a person uses the laptop)

2nd why admin profile has been locked?

3rd - without having a password to disk or save it on a USB key, how can I get around this?

4th - also why Microsoft charges to ask questions and get support on their own products?

* original title - Windows 7 - had to factory restore after updating to windows 7. now, cannot connect to admin or normal user logon. said needs password. PASSWORDS were never defined for this? Please advise *.

no disc to try this.

Ive managed to get it to load the office by changing the settings via safe mode, but with a full restore (some missing drivers, IE the sound card), it always seems to be filled with questions. It runs terribly slow now and still doesn't let me do half of what I need to do to restore its former glory.

at the present time, this will make a nice door stop or decoration of the table such that it cannot serve to something else other than to gather dust.

does anyone have a suggestion on how to fix this problem that began after I installed the latest update of windows 7, 2 days ago.

Try this:

To access the system recovery environment in Windows 7, simply start your PC, just before the system loads the Windows operating system. Press the [F8] key function 8 on your keyboard which will launch the menu Advanced Boot Options. You will see a new option "Repair your computer", select this option and press 'Enter' on your keyboard.

This will allow you to start system recovery environment and access to the same tools.

Mobile: http://www.notebooks.com/2009/10/20/improved-recovery-options-in-windows-7/

Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

Tags: Windows

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