After that the phone automatically restarts, the following message appeared applicationdata\pokki\engine\launcher.dll does not exist

Original title: applicationdata\pokki\engine\launcher.dll

While using my laptop that it automatically restarted, lenovo, windows 8, n, now it says applicationdata\pokki\engine\launcher.dll does not exist, and many other software also do not work properly, I a key system, rescue , but unable to use it, please suggest

Hi Manunazareth,

I'm sorry to know that the steps of troubleshooting provided in my previous post didn't help in the issue of fixing.

To start the computer in safe mode, you can consult the following link:

http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

You can check the safe mode issue, if the problem does not persist in safe mode, you can perform the clean boot and check. A clean boot helps eliminate software conflicts. Here is the link for your reference perform the clean boot.

http://support.Microsoft.com/kb/929135

Note: Please see: how to reset the computer to start as usual after troubleshooting by clean boot of the KB article to start the computer in normal startup after having solved the problem.

Please answer us on the State of the question to help you further.

Tags: Windows

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