After the closure of Windows XP on my medion Tower desktop computer it now primer not. The message I get is Retten.exe file not found.

I have a Medion Tower Office that, like fine until this last time, I closed Windows and now won't start or switch to safe mode recovery mode, ect., the message I get is unable to find the retten.exe file. It will not allow even me to re - install Windows xp from the disk that came with the desktop computer. Can any help?

Thank you

Hello

·        You did changes to the computer before you shut down the computer?

You can try to boot from the CD and perform a disk check, and check if that helps. You will need to change the boot order in the BIOS (Basic Input/output System) and check if that helps.

Warning: Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

Start Recovery console, and then run the disk check. To start Recovery console follow the link below.

http://support.Microsoft.com/kb/314058

Note: To start the recovery console, you need the Windows XP installation CD.

Once you start in the recovery console, follow the link to perform the disk check.

http://support.Microsoft.com/kb/315265

You may need to contact the manufacturer for support.

http://support.medionusa.com/

Amrita M

Microsoft Answers Support Engineer
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Tags: Windows

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