After, the "floppy" and removing, using that I keep getting a message "Unable to read the articles" I used the button "cancle" a dozen times, but he always comes back. any ideas?.

Nothing so far, you have tried many things.

Hello
 

1. is this a problem with all the readers of the floppy disk that you use, or is it limited to a particular floppy drive?
2. when the floppy drive was working properly the last time?

Check if the problem exists in Safe Mode, if the drive works as expected in mode safe, and then we can solve the problem in the clean boot state. It is a possibility that another application is at the origin of the conflict.

Step has. See the article below for the procedure safe mode in Windows XP
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
 
Step B. You need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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