After using Facebook for a while a mousemat gray screen comes up and covers the window that prevents me to post something, but I can still scroll up/down

A gray transparent screen covers my open window Facebook keeps me to post, but I can still scroll vertically. Reload the page solves the problem for a few minutes before repeating the procedure. Problem with the Facebook Page right now.

Hi Hannesdp,

Thank you for your question. Right now, your question was refitted to the Helpdesk and to examine the issue, I will need a little more troubleshooting information.

First please try to access the page in a private window, and then try to reproduce the problem in Mode safe, if it is not reproducible in Mode without failure, then one of the extension or pug-ins can affect scripts on this page.

"Try Mode without failure of Firefox to see if the problem goes away. Safe mode is a troubleshooting mode, which disables most of the modules.

(If you use it, switch to the default theme).

  • Under Windows, you can open Firefox 4.0 + in Safe Mode holding the key SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac, you can open Firefox 4.0 + in Safe Mode holding the key option key when starting Firefox.
  • Under Linux, you can open Firefox 4.0 + with leaving Firefox then go to your Terminal and running Safe Mode: firefox-safe-mode (you may need to specify the installation path of Firefox for example/usr/lib/firefox)
  • Or open the Help menu and click on the restart with the disabled... modules menu item while Firefox is running.

Once you get the pop-up, simply select "" boot mode safe. "

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to understand that one. To do this, please follow article Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems .

To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

A screenshot of the problem and a screenshot of console js may also be necessary if the problem persists in a private window. These are the two reference tools that I can clarify as well.
[Tool console]
[Record]

And if other contributors have other ideas of troubleshooting or input please do not hesitate. We are all happy to help!

Tags: Firefox

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