After weeks of the trial, Nag, always returns. Is there a solution?

It is installed on a NEW system (Dell XPS 8500 with Win7 Pro) that was purchased with the explicit purpose of installation suite CS6 Master.

So far:

Called on the phone chated with technical support.

After a long misunderstanding my question in July 30...

----------

JAMES: C:\Program Files (x 86) \Common Files\Adobe\Adobe PCD
JAMES: il
Kumar: Yes .
Kumar: OK .
Kumar: file in Adobe PCD, you will get a folder by name Cache.
Kumar: Please change the name to cache.old.
Kumar: I would like to know if you have finished.
JAMES: FACT
Kumar: now, please launch the product.
JAMES: NOPE still on trial
JAMES: he launched... just sitting there
Kumar: Please continue installation.
Kumar: and then click on "The software license".
Kumar: serial number Enter it.
JAMES: not an option in the window of the trial, it is either
JAMES: Licebnse the trail of Contiue or software
Kumar: I know the option you found there?
Kumar: Please click on 'the software license.
JAMES: fact
Kumar: serial number Enter it.
-------
Kumar apearently always supposed that I was getting an error or was trying to install... but I entered my serial No. as said and problem disappeared for a little time and a few days after that, I get a message from the interesting trial after a system restart when I opened the first:

MASTERCOLECTION-GLITCH.jpg

At this point, I completely uninstalled all adobe products. Repeat previous and deleted any Referances to the Adobe products that I could find in the registry.

I then installed my old suite CS4 I improved some and then installed the upgrade of the suite master CS6 of disks I bought directly from Adobe.

Everything worked fine for about a week and then...


I was greeted with nag screen again today (after a reboot when I opened photoshop) informing me that the trial has expired (1 days left)

Is there any solution for this?

Ok

I received permission to share what I found out about a solution with CS6 screen of the trial which is also known under the name a license not taking or do not remember the license information.

Regardless of the result, please give me your comments I results are inconclusive at this stage to be an Adobe technical support policy and documentation.

What happened:

It is my position that the root cause of the problem for me and most of the others is caused due to the corruption of files in the installation process when these conditions are met:

  1. The PC has enabled hibernation
  2. A hard drive and HD controller condition exists which is not 100% compatible with the hibernation process.
  3. You install a new product from adobe, and before the end, sometimes in the installation process... some or all the hibernation process occurs.
  4. If #3 happens at the wrong time one or more zones that are part of the process of validation of license are not correctly written on the hard drive, thus creating a problem of validation of license on starting the program (when the cache files are supposed to be deleted). This can occur after the first reboot of the system after first confirming your license or a few complete reboots or hibernation.

The Western Digital drives hard specific simultaneously caused corruption of files on Vista Windows system as an example of this. When a file is damaged, according to the way in which it can present one or more times in the same place. It may or may not be disposable makes bad both in a sense uber read-only. I have a Seagate st31000524AS connected to a Chipset Intel 7 series/C216 family SATA AHCI Controller. Let me know what yours is, and maybe we can get the list.

Easier solution:

(Being in IT for 20 years... the solution by default, most technicians use for something else insoluble by a reload of software retail: erase disk and all reload correctly)

What finally ended my dilemma was to reinstall the whole system from scratch a disc of Win7pro factory after having used a HD utility to return the drive to 000000 s. Then I disabled sleep extended, then installed CS6 Master Suite, anti-virus, then all the rest.

Since then I HAVE NEVER had PROBLEM!

Tags: Creative Suites

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