print head is not

my printer a hp officejet6500Aplus sends me a message that the print head is not working.  I've cleaned and tried to buy a new, but HP does not sell to them.  Any ideas?

Thanks for the advice, I tried to buy the part you mentioned, but had no success at the store.  I went to the store to buy a new printer printer and they had a sale on Epson, so I bought one of these.  Thanks for trying.

Tags: HP Printers

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