About a year ago, I put XP to replace Vista, the old man put Vista on, I can't get back on Arce as compatibility issues.

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• I have an acer laptop about a year ago, I put a username and password, but now that I want to use again, I forgot the password. How can I reset it so that I can get into my laptop?

  I have an acer laptop about a year ago, I put a username and password, but now that I want to use again, I forgot the password. How can I reset it so that I can get into my laptop?

  Happy that he sorted out for you. Thank you for taking the time to let me know. MS - MVP - Elephant Boy computers - don't panic!

• After you have uninstalled Photoshop and Premiere Elements of my (old) computer, about a year ago, I'm now impossible to accept the serial numbers printed on my new computer Win10 - please help (my first forum). The site noted maintenance?

  Due to a series of problems with my computer old (now), I uninstalled Adobe Photoshop and Premiere Elements, after carefully printed on the profile and serial numbers.  Now, after buying a Windows 10 HP desktop, I tried to install a very valuable software.  From the beginning of the installation, I entered the serial number - as - my print-out.  He refused and I was asked to enter again!   Checked and re-checked-exactly as I had entered it.  But the refusal of those same numbers have persisted.

  Logging into my account - after the link printed for the serial number of the product (https://www.adobe.com/go/acctmgmtserialnum) has failed to implement a destination in my browser - I see that there is mention of maintenance — although the denial of my serial number was not this as a problem, rather simply accepting the number.  Under my products, I drew the caveat that the information could not be provided.

  I learned that a forum - an area in which I never dared before - is my ONLY option.  Even though I remember receiving a lot of emails about CC - I was very happy with my existing Photoshop and still haven't use iCloud.

  As a 'beginner' complete in this way to get an answer, please help.

  Photoshop has been replaced and now to keep my software being installed as redundant?  Is it simply the maintenance being undertaken - and the rejection of serial number simply a warning "generic"?  -Thank you in advance - for any help you can afford me.

  I was not yet looking for Adobe Premiere Elements - waiting for the same print to attract the same rejection of the number.

  You MAY have just run into a case of an old program that will not properly install on a new operating system

  Windows 10 is not really compatible with your version 9

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -The icon of the program or EXE file RIGHT click and select a compatibility mode in the pop-up option

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions Windows COMPLETE can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• I bought a genuine product Adobe Creative Suite 6 Design Standard about 3 years ago. After the initial installation (with serial number) applications worked well (Photoshop, Illustrator, Acrobat, etc.). However, I could only use Acrobat to a fe

  I bought a genuine product Adobe Creative Suite 6 Design Standard about 3 years ago. After the initial installation (with serial number) applications worked well (Photoshop, Illustrator, Acrobat, etc.). However, I could only use Acrobat a few weeks before the software did not react more. After this time all pdf files can be manually opened with Adobe Reader, but not with Acrobat. Because Acrobat seems to be the default program to open pdf files, nothig happens if I double click on a pdf file, or if a pdf file to be generated from a site Web etc. At the beginning, I was able to reinstall Acrobat from the CD and it would work for a few weeks yet. This has been the case for the past three years. Now, even the resettlement option no longer works and the error message "Is not a real product from Adobe" is displayed during installation. As I said, all the other parts (Illustrator, Photoshop...) work fine and I don't have a product code, serial number etc. What could be the problem and how can I solve this problem? When I uninstall Acrobat, all PDFs open automatically via the Adobe Reader software. But I need more than just to read a PDF file. Help, please!

  Hi Andreas,

  Try the fix mentioned in the KB: https://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html

  Kind regards
  Rave

• I own Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to

  I have ownd Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to reinstall my Acrobat 8 legally bought and paid for, but he says that it cannot connect to Adobe to confirm my serial number and gave me only 30 days use because it is not registered.

  Help, please

  Post edited by: Bil Colthurst

  Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server

• My IllustratorCS4, iMovie and iNdesign CS4 that came with my computer when I bought it about 4 years ago does not work after I was informed by a representative of Adobe until this day my computer. I still have the programs on my computer. How can I get re

  My IllustratorCS4, iMovie and iNdesign CS4 that came with my computer when I bought it about 4 years ago does not work after I was informed by a representative of Adobe until this day my computer. I still have the programs on my computer. How can I get the re install

  If you're ready to uninsntall, then reinstall, you can download at the bottom of the link;

  Download the CS4 products

• I bought the copy of the creative cloud 5 years ago hard drive and installed it on my old computer. When I got a new computer I saved my applications on an external drive, and then when I tried to put them on my new computer none of them would start.

  I bought the copy of the creative cloud 5 years ago hard drive and installed it on my old computer. When I got a new computer I saved my applications on an external drive, and then when I tried to put them on my new computer none of them would start. What can I do to fix this?

  Adobe applications cannot be copied from one machine to the other, they must be installed using installation files.  Remove everything you put on the machine and use the CC cleanup tool after that.  Acquire the installer to the desktop application, then get the applications through which.

  Adobe Creative Suite cleanup tool

  helps resolve installation for CS3 thru CS6 and creative cloud problems

  http://www.Adobe.com/support/contact/cscleanertool.html

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• I bought Adobe acrobat 8 std about 3 years ago. I tried to install the product with the serial number only. indicated on the package. I received a message in my attempt to install "serial No. not valid ". I also have a 24 digit no activation. Help?

  I bought Adobe acrobat 8 std about 3 years ago. I tried to install the product with the serial number only. indicated on the package. I received a message in my attempt to install "serial No. not valid ". I also have the 24-digit activation number. Can you help me with installation?

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

• Hello.  I bought Photoshop in Italy about 4 years ago.  I bought a new camera and Photoshop won't open the RAW files.  I tried to download the update, but it still does not work.  How can I get updates?

  Hello.  I bought Photoshop in Italy about 4 years ago.  I bought a new camera and Photoshop won't open the RAW files.  I tried to download the update, but it still does not work.  How can I get updates?

  Locking: double post. See: Hello.  I bought Photoshop in Italy about 4 years ago.  I bought a new camera and Photoshop won't open the RAW files.  I tried to download the update, but it still does not work.  How can I get updates?

• I bought the iPhone 4S four years ago. Now my carrier refuse unlock the phone so I can use another sim. What can I do?

  I bought the iPhone 4S four years ago. Now my carrier refuse unlock the phone so I can use another sim. What can I do?

  If your iPhone is locked by a carrier, you must contact the carrier to unlock. Note that this is possible only when the contract has already been terminated and there is no charge to be paid. Ask the carrier once more.

• My lightroom worked great until about a week ago. Now, it does not when I go in devolp mode. I can't edit images in all. any other trouble?

  My lightroom worked great until about a week ago. Now, it does not when I go in devolp mode. I can't edit images in all. any other trouble?

  Go to the Lightroom preferences > performance > uncheck CPU graph use and then check out.

  In addition, Lightroom CC2015.3 update from this link: keeping up-to-date for Lightroom

• I removed the toolbars so I could see below thinking that I could easily get them back, but I can't. How can I get back them? I can't even put a new web address now. Or refresh a page. Or go to the front/back. How can I solve this problem?

  I removed the toolbars so I could see below thinking that I could easily get them back, but I can't. How can I get back them? I can't even put a new web address now. Or refresh a page. Or go to the front/back. How can I solve this problem?

  It depends on how you

  1. Choose the Mode "full screen" or
  2. unchecked toolbars

  The F11 key activates / turns off Mode full screen or not. Full screen, you have no toolbars, no tab and no bar Add on (bottom).

  • See-> http://kb.mozillazine.org/Netbooks#Full_screen

  If unchecked you your toolbars (checked = displayed; UN - check = not displayed), and then do one of the following, then click on those you want to check/uncheck:

  • Right-click in the empty space at the end of the tab bar
  • Press the ALT key or the F10, the poster Menu bar, click View > toolbars
  • Firefox > Preferences > advanced > General tabFirefox > Preferences > advanced > general tab
  • Hold down the ALT key and type the letters of the keyboard V T
  • the URL/address bar, buttons previous/next, refresh/reload buttons are located on the Navigation toolbar
  • See-> https://support.mozilla.com/en-US/kb/Back%20and%20forward%20or%20other%20toolbar%20items%20are%20missing
  • Also see-> https://support.mozilla.com/en-US/kb/how-do-i-customize-toolbars
  • Also see-> http://kb.mozillazine.org/Toolbar_customization

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• Ive bought a subscription for one year for applications, after that download some apps ive noticed that they are in the 30 days test modes. How can I get my creative cloud acknowledged he paid?

  Ive bought a subscription for one year for applications, after that download some apps ive noticed that they are in the 30 days test modes. How can I get my creative cloud acknowledged he paid?

  Try to connect and then reconnect again.

• Some time ago I found a copy of Photoshop 5.5 (APPLICATION and TRAINING) of the CD in the trash. I'm finally moving around trying to use it, but I don't have a serial number. I have the CD original, copies illegal not - how can I get the serial numbers

  Some time ago I found a copy of Photoshop 5.5 (APPLICATION and TRAINING) of the CD in the trash. I'm finally moving around trying to use it, but I don't have a serial number. I have the CD original, copies illegal not - how can I get the serial numbers to use to get this program to work?

  Sorry to say that you are out of luck.

  Serial numbers came on the cd case. If they aren't there, you have no way to use the program except as a 30 day trial. Adobe CS5 licenses no longer sells.

  Gene

• I have LR 6.0.1 on a desktop iMac computer since I updated about 9 months ago.  I still have LR 5.7 on my Mac laptop.  How can I put the portable application 6.0.1 also?

  I have LR 6.0.1 on a desktop iMac computer since I updated about 9 months ago.  I still have LR 5.7 on my Mac laptop.

  How can I better put LR on my laptop for 6.0.1?

  The Adobe license allows 2 activations, so you would just copy your installation to version 6 files to your other computer and install the upgrade in the same way that you did on your desktop

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459