After you select on a webpage, on my printer selection is grayed out

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  georgec77578327 wrote:

  I recently bought 14 items. I installed it on my laptop and the application works very well. After installing on my PC, it works only partially. I mean here the selections in the menu layers are all grayed out. This is the case even for a file .psd with two layers.

  I'm running on Windows 7 on both machines. I uninstalled and reinstalled 14 elements on my PC (and ran the updates), but the problem persists.

  Thank you.

  You are in mode "Expert"?

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  2. only the problem occurs only on the program word or even Notepad?

  3. When you copy the text too?

  4. What is the problem with processing?

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  It is possible that some third-party programs installed on the computer is causing the problem.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

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  Hi JCC01,

  1. have you any Microsoft burning CD/DVD program installed on the computer?

  Try these steps and check the result.
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• I can't save analyses after you download Sierra OAS

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  Hello 2014anthony1,

  Thank you for using communities of Apple Support.

  I see that you can not save scans after updating to Mac OS Sierra. I would make sure I can save analysis too, I do a lot of scanning on my Mac. Let's work together and get this problem is resolved.

  I suggest to use macOS Sierra: update or change the printer software, more precisely, that these sections:
  
  

  Most printers are compatible with Mac OS. When you add a printer, Mac OS automatically uses AirPrint to connect to the printer or the printer software downloads (also called a printer driver).

  If you can not use a printer that is already added, or you see not the options you want in the print dialog box, you can add the printer again with different or software to print settings different.

  Add your printer with different parameters

  1. Choose the Apple menu > System Preferences, and then click Printers and scanners.

  2. Select your printer from the list, and then click the button Delete .

  3. Click on the button Add and if a context menu appears, choose Add a printer or a Scanner.

     A dialog box is displayed that lists all Hello, IP, printers directory shared, and open on your local network. It may take a minute or two for your printer to appear.

  4. Select your printer, when it appears in the list, and then do one of the following:

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     • Use a printer software installed on your Mac or downloaded from Apple: Click on the drop down menu, then choose Select software.

     • The software to print a file on your Mac: Click on the dropdown menu, then select other. Select the file, and then click Add.

  Update your printing software

  If your printer is not how to use AirPrint, you can use Software Update to download the latest version of the software. If you don't do this, you see a message that software is not available when you connect your printer.

  • Choose the Apple menu > App Store, and then click updates.

    Install the software updates that are listed for your printer.

  • If the software for your printer is not available using the software update, you can contact the manufacturer for more information. Maybe it's that your printer is not compatible with Mac OS. To check, see the article Apple Support printer and scanner software available for download.

  If you install the printing software you don't have Apple, printing software can not be updated automatically when you use the software update.

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  Hello Christina,

  1. What is the IP (Internet Protocol) address, the subnet and default gateway of the printer?

  2 have you tried to Ping to the IP address of the printer?

  Reset the printer can help get the problem solved.

  Perform the steps mentioned below to get the address of IP(Internet Protocol), subnet address, and default gateway.

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  a: Type CMD in the search box start and press ENTER.

  b: type PING (IP address of the printer) , and then press ENTER.

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  c: Select the sign more to add a printer. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  Click on the link mentioned below as reference.

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  Hello

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