Agrees to the creation of clouds, said I'm in trial mode has expired. URGENT, I need to work!
I recently finished a trial of Photoshop CC, after 30 days. I am now a paid subscriber, I the first invoice available on adobe.com under account management, so I'm not a good fraud... And yet the creative cloud app bothers me with the evaluation mode. It is a nightmare. Instead of the "Launch" button, there is a button "Buy now" or "Start trial" depending on the applications.
I even tried to connect with the account of a colleague (it corresponds to a well paid subscriber) and exactly the same problem, but it works fine on his computer. We all have two Macs. I also tried with my personal Mac, exactly the same problem. What should I do? I tried almost everything, looked everywhere, tried to reinstall, lost a day with this thing, and it may not last. Please help me, I work for clients here and I pay Adobe for losing money, which is really making me nervous!
The CC is active but you don't the have not yet enabled. Please follow the steps to enable and disable Adobe products
Concerning
Stéphane
Tags: Adobe
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If Yes
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.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
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I signed up for creative cloud like an hour ago and it's to say that my trial version has expired... @!
allow one day business (pst) for your order to be processed.
After this period, confirm your account reveals the subscriptions that you expect (and id adobe, used in the next step is the right) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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