AIR-CT5508-K9 license gone after upgrade 7.4.100.0

We have a weird problem with our WLC 5508, who has a base 250 AP counter.

good as now we lack code version 7.4.100.0 with 75 active AP connected

The details of the license:

I tried twice to upgrade to version 7.5.102.0 code, but in both cases, the basic license disappeared after the upgrade as you can see:

(Cisco Controller) > see the license all

License store: Evaluation License storage

J:: function 0: base-ap-County Version: 1.0

License type: assessment

The license status: active, don't use, not accept EULA

The total period of assessment: 8 weeks 4 days

Assessment period left: 8 weeks 4 days

Number of licenses: 500 / 0 (Active/In-use)

Priority of license: no

(Cisco Controller) > see the udi license

SN UDI device # PID

--------------------------------------------------------------------------------

* AIR-CT5508-K9 FCW1526xxxx AIR-CT5508 0 - K9:FCW1526xxx

(Cisco Controller) > view license file

License store: Evaluation License storage

Store the Index: 0

License: 11 base-ap-County 1.0 LONG TRIAL 1440 AUTONOMOUS DISABLED DISABLED

ADD 500_KEYS INFINITE_KEYS NEVER NEVER no none none SLM_CODE DEMO

None None None or 5_MINS MdJd10O, mtIZ6NbE6Wz4L7mlRpB1ORkKam6zeH6MTA

f: ANiieo1Z<---cut--->5lF03hp

csLJVYkat3KCLOPYJNrPo3H6kt5cbt8q4XJ46naeRqwInXo3s + nsLU7rOtdOxoIxY

ZAo3LYmUJ + MFzsqlhKoJVlPyEvQ8H21MNUjVbhoN0gyIWsyiJaM8AQIkVBQFzhr10

GYolVzdzfJfEPQIx6tZ ++ / Vtc/q3SF/5Ko8XCY =

Comment:

Hash: 4RHF2Mhn<---cut--->w3KFoVG4 =

to this end, we are unable to connect AP more.

did not find a bug related to this question or any information in the releasenote which could explain this behavior.

any ideas?

Send an email to [email protected] / * /.  Provide the serial number of your device, and they can check what is your genuine license.

Tags: Cisco Wireless

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