Alienware 14 will NOT play the DVD-

I just spent $1,800 on a new computer Alienware 14, and I'm NOT happy.

Slot load optical drive will play Blu-Rays.

It won't play a DVD. I can't find a firmware update, or anything like that. It is located in Mashita UJ167. It is fixed at 1/region A.

While the DVD is not as important that they were a few years ago, I certainly will spend $1800 on a computer that is defective. If someone had a similar problem and knows a solution, please help.

Thank you

Tags: Dell Products

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