Alienware 18 Left blown Speaker (no longer works)

I bought my Alienware nine 18 less than 6 months ago.

In my 2nd month, I noticed that my left speaker was a weird loud noise, especially with a bass sound. I tested my headphones to see if it was hardware or software related, but his helmet worked perfectly with both right and left channels.

A month later, my left speaker didn't work and totally failed probably because she is totally explode!

I never put volume more than 50%, so I'm quite surprised why this has happened. Is it possible that I can replace these speakers myself? Please guide me as I am very unhappy and surprised on how this can happen on a $2000 laptop +. I've owned more than 15 laptops of different brands within the past 10 years, it is the first time such a problem occurs.

Service number:ADMIN NOTE: maintain the label removed by privacy policy > | Express service code: ADMIN NOTE: kidnapped by the Express service code privacy policy > question: left/speaker blown up

Hello JoeFares!

I apologize for the situation; If you are still under warranty and you live United States or Canada please send me a PM with your service number and a brief description of the problem so I can you help or contact the technical support site in your country so they can provide you with a solution for this problem.

Tags: Dell Products

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