Synaptics Touchpad no longer works correctly

Hello Internet!

Hear my fate and tremble: I recently updated my drivers from the official manufacturer website Synaptics touchpad.  Before the update I could press twice on the upper left of the touchpad to enable and disable the touchpad.  It is a convenient feature that I have grown very fond of.  However, after the update this feature no longer works!  I'm so devastated...  I really enjoyed watching the pretty light outline of my touchpad to turn to a hurt red when it has been disabled.  I suppose I could return the drivers back to their old form, but I wanted to check if anyone knew a separate fix so that I could have as well the new drivers and the old features that I loved so much.

My model number is: A6Y49UA #ABA

My operating system: Windows 7

Thanks for your help, I remember you when I am the dictator of the world.

Hi @El-Nacho .

Welcome to the HP Forums!

It's a great place to find answers.
You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

I see that you updated your driver from the manufacturer's website.  HP recommends that the drivers listed on the HP driver page.  These drivers have all been tested and known to work properly. When you install the drivers of the manufacturing site, they may or may not work properly with your laptop.  Can of OEM and sometimes change a driver so that it works properly with your exact laptop.

Download or update of software and drivers for HP computers

If you don't have a problem with the old driver, I suggest you do a roll back driver.

15.3.11.0 is the version recommended for your laptop and Windows 7.

Here is a link to the driver download page if you need it. HP Pavilion dv6-6c10us Entertainment Notebook PC Drivers

Good luck!

Tags: Notebooks

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