Alienware M14x R2 BlueTooth questions

So, I was able to use before bluetooth, a Wiimote on the emulator dolphin. I had to restore my system due to a virus and then I used the resource DVD to reinstall all drivers, but Bluetooth drivers were a problem. Generic Bluetooth adapt Rev: A00 cannot be installed on my system because I receive this error "Please be sure that the wireless Intel(r) network adapter is correctly installed and enabled before installing." I activated the Bluetooth in the Bios and I activated in Radio Control Options. The only bluetooth software currently installed is Intel (r) PROSet/Wireless Software for Bluetooth (r) technology, and when you try to uninstall or repair this software I get this error "the removal of software you want to zone cannot continue.» To remove this software, please first be sure that the wireless Intel(r) adapter is installed correctly and enabled. "And finally when trying to install Dell Wireless Bluetooth 4.0 Module Rev:A00 380, the process works very well until he asks me to"Turn on Bluetooth using the wireless switch"of course, I have the witch enabled wireless but Bluetooth is not recognized. Several times when restart or start-up, tent windows also various components of Bluetooth, but all the facilities fail. I now accessible Bluetooth but when trying to pair I ever find a device. Any help will be greatly appreciated as I tried a resolution for over 3 months now.

I think you mean 'Do', not 'done '.  This is perhaps why they are ignorant of your problem.

Tags: Dell Products

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