All my downloads are encrypted on Mocrosoft, Word or Adobe?
Whenever I download something to print, I get a box of 'Conversion '. I tried all the selections, and nothing makes me revert to English.
Hi DianeBowles,
· Did you do changes on the computer before the show?
· The place where you download files?
· What is the format of the file?
Follow these methods.
Method 1: Performs a search using the Microsoft safety scanner.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After the boot minimum troubleshooting steps, follow section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start and then click Run.
(b) type msconfig and click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal Startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
Tags: Windows
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2. If so, what is the version of Internet Explorer installed on your computer?
If you use Internet Explorer, I suggest you to follow the steps and check if it helps.
Optimize your internet explore and then check if it helps.
How to optimize Internet Explorer
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Carolyn
Hi Carolyn,
1. what operating system is installed on your computer?
2. have you made any recent hardware or exchange of software on your computer before the show?
3. you receive an error code or message?
4. what exactly happens when you try to open my documents and file downloads?
5. have you well any type of encryption, or if you are aware of what it is done on your computer?
What version of the operating system Windows am I running? :
Please follow the steps and the link:
Method 1:
Decryption of a file:
- Right click on the file you want to decrypt, and then click Properties.
- Click Advanced.
- Click to uncheck the checkbox encrypt content to secure data to decrypt the data.
- Click OK to close the Advanced attributes dialog.
- Click OK to close the Properties dialog box.
- If the folder contains files that it contains, the confirm attribute changes dialog box appears. You can choose to decrypt only the folder. But it will decrypt all the files currently contained in the file.
If you want to decrypt the contents of this folder, click apply changes to this folder, subfolders and files, and click OK , then check the issue.
If you are still having the same problem, follow the next method.
Method 2:
I suggest to start your computer in safe mode with network and run Microsoft Safety Scanner because it might be an unwanted virus.
Step 1:
Start your computer in safe mode with network and check the number: http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode
Step 2:
Scan your computer by using the Microsoft Security Scanner by clicking Download now:
http://www.microsoftsafetyscanner.com/
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
I hope this helps.
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Greetings!
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