allowing my windows childs phone account
My son is just a Windows 8 phone and try to download free apps from the store. He just signed and got a Windows Live account and the ID. When he tries to buy an app the softawre wants to get parental consent. I get my Windows Live account information, and it requires a credit card. but he assumes that I live in the United States (which I did not), so I can't entyer details... I tried but to no avail. My Windows live account is set up in the United Kingdom and has my contact information in this credit card... HELP MS is driving me crazy!
Hi MattP002,
Due to the nature of your concern, I sent an email separated to discuss the issue. In addition, please provide the following information in your response:
1. affected email address
2. active another email address where we can contact you
3. error message if it is available.
If someone else has the same problem, please create a support case using our secure online form.
Thank you
S JArvin
Tags: Windows
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I am the administrator of the computer and the computer won't let me access the list allow and block my child's account. I'll bring my parental control password, click on my childs account, put parental controls, go to web filter and click on block some web sites, click on edit the allow and block list and the computer tells me that it is not able to make changes to parental controls settings and see the system administrator if the problem persists.
Hi Ranw,
· What is the error message when you try to change parental controls?
· Have you been able to make any changes on this computer from your account earlier?
You can follow the steps below and check if you can make changes to the parental controls on your computer.
Step 1:
Disable UAC (User Account Control) and check the result. Access the link below and follow the steps to disable UAC.
http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off
Note: You must restart your computer when you enable or disable UAC. Change levels of notification does not require that you restart your computer.
Step 2:
I suggest to create a new administrator account and log later in the new administrator account, try to set parental controls and check if it works.
Create a user account:http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
Check out the link below to check if the parental control is properly set:
http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-parental-controls
I hope this helps. Let us know the result.
Thank you and best regards,
Srinivas R
Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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If Yes, then you must allow his account twice. First of all, you must allow his account on Windows Phone Store. Then she can download applications and games, except the games bearing the words "XBOX" (indicated by a green bar on the application icon).
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4. customer open Windows Live Family Safety. After a few seconds, you will see a message that it does not handle any account. From there, you will be able to facility management account again. Sign in using the new parent account.
5. Select the check box next to the Windows account of the family that you want to monitor on this computer and then click Next or Save. Make sure that you match the account of the child for the Windows account that you want to monitor.
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7. under the family summary, click on Add a new child. Add a new child dialog box appears. Click on Sign in and enter ID Windows Live ID and the password for the child's account. Once the child is added to your list of family members, you can now configure how you want to monitor on behalf of the child.
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I suggest you to refer to the following article in the Xbox and check if it helps.
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