always get 0x8024402C on old PC

This computer is running XP Home Edition, version 5.1.2600 service pack 2 build 2600. It has Internet Explorer 7, version 7.0.5730.13. We are in a rural area and our connection to the internet is through a Sprint EVDO rev A modem connected to the Sprint 3 G. We need to XP service pack 3, at least. When I run the update of Windows he charge for a few minutes then returns with this error: 0x8024402C I did all the steps recommended by the knowledge base and I took additional steps to disable the Windows Firewall, Commodo firewall and protection against viruses. I always get 0x8024402C. Please let know us how we can get XP sp 3. Thank you.

Microsoft's Global technical support has been able to debug and fix by connecting remote...

Let's make sure that everything is solved, Dori.

Please respond to each of the following diagnostic questions in a numbered list type in your very next answer (no need to quote this post):

1. What is the full name of your suite application or security for currently installed antivirus and when (date about) is your subscription current expires?  What (other than Defender) anti-spyware applications are installed?  What third-party firewall (if applicable)?

1B. is always installed McAfee VirusScan Enterprise?

2A application of Norton or McAfee [consumption] application ALREADY installed on the computer?

3. do you have a Norton trial free or McAfee [consumer] free trial [choose one] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

4 assuming WinSP SP3 is installed now => open Add/Remove Programs & make sure the box Show updates at the top is checked (and leave it checked); then select the name in the box sort by on the right. Now do scroll down & tell me if ALL the following updates are listed?

(a) KB2621440, KB2641653 & KB2647518

(b) KB2647516, KB2661637; KB2598479, KB2631813, KB2585542; KB2633171, KB2618451; KB2393802 and especially KB971029

Most will appear as Windows XP security update , followed by the number in brackets.

If IE8 is installed, an appears as a security for Windows Internet Explorer 8 update , followed by the number in parentheses.

5. is Firefox, Chrome or any other alternative browser installed?

6. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; Advanced System Optimizer. TuneUp Utilities; CCleaner)?

7 have you ever had the opportunity to do a Repair Installation or a clean installation of Windows XP for some reason any?

Tags: Windows

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