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Similar Questions
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I have the version of Lightroom 6 buy. I uninstalled and reinstalled. But now I can't update. Need me always to Adobe Creative cloud, which I did not. How can I do?
At some point in the past (I don't know the exact date) Adobe "merged" the original update manager in cloud Update Manager, which means that you no longer use your original update manager
I read a lot of posts that the updater latetest (cloud) sometimes does not work with old programs... Try to install your updates manually
Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/
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How can I get Adobe Creative Cloud out of my computer?
I downloaded creative cloud as well as adobe photoshop trial. I want to get Adobe Creative cloud of my computer, but I put in the trash can and it will not come off of my computer. (in other words, he still works in the background.) How it go down?
I use a MacBook Pro version 10.10.2
Because you put files in the trash before uninstalling, you may need to reinstall it to uninstall it completely.
Please try to install from here: Download Adobe Creative Cloud apps
and then uninstall it: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
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Can I upgrade OS 10.8.5 and always use Adobe Creative Suite 5?
Can I upgrade OS 10.8.5 and always use Adobe Creative Suite 5? Also many design fonts Adobe I used for years.
Abobe CS5 works very well for me in El Capitan. All fonts work ok it stable and fast.
I hope this helps.
See you soon
Pete
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Always problems getting Adobe Creative Cloud dependent
First I had trouble with the opening of cloud creative and just show the rotation wheel Mac. That's all. I contacted this forum earlier and was provided with a link that suggested that do the following:
Welcome to the forums!
Please rename file from the following location OOBE
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
After you rename the folder OOBE please reboot the machine and then launch the application once more.
Thank you!
Ankit
I've done the above on my Mac and now after reboot, I have two folders "OOBE" in my folder/Library/Application Support / Adobe. A folder is called "OOBE" and the other is called "Folder OOBE", as suggested by the above recommendation.
I opened the Application Adobe Creative cloud. It prompted me to my e-mail address and the password that I entered. But now, instead of getting the spinning wheel Mac in creative cloud window, the window is just empty without activity.
(I don't know if that makes a difference or not, but Apple has recently had an improvement in the system I have installed - 10.11.3.)
Please tell us what to do next. Thank you.
WHITE cloud screen http://forums.adobe.com/message/5484303 can help
- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
- and step by step http://forums.adobe.com/thread/1440508?tstart=0
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It's the message, and it's boring!
I see 2 options
First, communicate directly with Adobe (these forums are not a direct link to the Adobe support)
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Then, remove and replace
Sign out of your account... Uninstall... to run vacuuming...
-non-Cloud programs, to disable the service before uninstalling
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
- and 5 steps in response to #1 https://forums.adobe.com/thread/2144928
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Cannot get Adobe Creative Cloud Packager to initialize
Creative cloud Packer seems to install, but when it tries to initialize once the connection I get the "Oops!" something has gone wrong"message. I was told by the provider to delete and remove the OOBE username/AppData/Local/Adobe folder to the recycling bin. Got the same results. I am on an Intel-based PC Windows 7. Currently I have installed CC2014 desktop applications and strives to upgrade to CC2015 applications.
Another option is:
Leave the creative cloud
Restart the computer.
Run any application, click Help and update > follow the instructions on the screen.
or
use direct downloads here: (don't forget to follow closely important directions)
Direct download links of Adobe CC 2015 : designer Cloud 2015 release
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This message is displayed:
"The country where your license was purchased is not that of your identification code Adobe try to connect with a different Adobe ID or contact us if necessary."
I tried to change the country in my adobe account, but it did not work either.
I tried to create a new Adobe ID, but... It did not work.You have an idea to help me please?
I am a Mac user.
Thank you very much!
Muriel
Hi Muriel,.
Your billing address and credit card must be in the country where you bought.
For more details, you can contact customer service
Kind regards
Sheena
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Original title: domain Active Directory unavailable Services
I have an HP laptop, works with Vista Business SP2, all MS etc updates Now, I get a message "Active Directory Domain Services" unavailable when I try and find the printer and cannot print to any printer, USB or a netwrok, I used to be able to. Dead in the water. I tried the trick of Notepad listed in this forum, "Run as administrator", disable the firewall, malware, antivirus, uninstall the drivers, updates re-installed, downloaded, everything. HELP PLEASE!
HelloThank you for the update.Question: There may be conflict between printers.Try the methods that you have not tried earlier and check after each method:Method 1:
Solve printer problems: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problemsMethod 2:
Step 1: uninstall the printer driver and reinstall the driver:
Find and install printer drivers in Windows 7: http://windows.microsoft.com/en-US/windows7/Find-and-install-printer-driversStep 2: Define any default printer and check:
Change your default printer: http://windows.microsoft.com/en-US/windows-vista/Change-your-default-printerMethod 3: problems printing from the Internet: http://h10025.www1.HP.com/ewfrf/wc/document?DocName=buu01105&cc=us&LC=en&DLC=en#N453Reference link:
Impossible to print or view, preview printing a Web page in Internet Explorer:
http://support.Microsoft.com/kb/973479It will be useful. -
My system is 64 bit, but I can not get the correct version of Adobe Creative Cloud
I always get the creative cloud of 32 bits, but my system is 64 bit, how to get the right version
Try the installer direct download. Follow the instructions to download or access will be refused. Download the 64-bit Installer,
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
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Adobe Creative Cloud is necessary to solve this problem
Hi all, need your help
I installed the latest version of creative cloud on my desk win10
It works for 24 hours and I get - Adobe Creative Cloud is necessary to solve this problem.
I have already uninstall and reinstall again and again
I have uninstall completely and clean every thing and reinstall
But still - after 24 hours - once again I get this message
Please notify
Yakov
uninstall all cc including the application of cc office.
clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (do not skip this)
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs and the cc events
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Adobe creative cloud does not,
everything he said to apps is "erreur error download, please contact customer support" and said the blue button
get adobe creative cloud
while I'm on cloud adobe creative... Help?!?
Please check: Re: CC message 'Download error'
Concerning
Stéphane
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Always get the blue spinning wheel at the start of the creative cloud
I use Win 7 and have had no problem until today. Creative cloud would not initialize. I went through all the steps of: Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
I did it several times and even after the removal of the OOBE and do a fresh install, I always get the same result. Blue spinning wheel. The only thing I can think is that I have to update to adobe reader before that happens. I uninstalled drive and I actually uninstalled all applications in cloud and same result.
Please let know us what to try next
Carl S
Hello
Please try following steps depending on your operating system
(MAC)
(1) close adobe every process in activity monitor (creative cloud, sync Core, CC library, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate click finder, and then in the menu goto bar... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
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Right now I have a CC photography subscription, but I want to upgrade to the full creative cloud involving In Design and Illustrator etc. and always get my student discount. However if I choose 'upgrade' button I have to pay full price... I need to cancel my membership being first and then buy the new through my site discount for students?
I study graphic design at a University in Sweden. Any person hade the same problem?
I use mac...
Hi Frida,
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?
Joseph, here's what you can try:
- Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
- Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Please let us know if that helps.
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