Amazon promotional card cannot be used on Windows 8.0

I bought a computer with Amazon that has windows 8.0.  Included with the purchase was a promotional credit to $25,00 for the Windows store.

I bought an App and applied to my credit card.   I contacted the store windows by live chat and was told that the promotional card could only be used with windows

Is this true?  Is there a way I can use the credit without upgrading to windows 8.1.

I did the upgrade to 8.1 but he caused problems with my computer. Especially, it's unusable Bluetooth.  So, I went back to 8.0. I understand that this is a common problem.

Maybe it's the two question. Can I switch to 8.1 without compromising the Bluetooth.

If the credit is usable only on Windows 8.1 Microsoft has a long way to go as a reseller of the application.    I should be able to go to the standard website and use it.

Assistance to the card.

And assistance to upgrade and Bluetooth.

Advertisement

Hello

This promotional card option has been included at the launch of Windows 8.1. You must upgrade to Windows 8.1 to use the promotional card to buy apps on Windows Store. I suggest you refer to the following article from Microsoft Help for more information on this subject.

http://Windows.Microsoft.com/en-us/Windows-8/redeem-gift-card

On the question of Bluettoth , such problems can cause if there is a compatible driver for the hardware.

I suggest to download drivers Bluetooth of the website of the manufacturer of the computer and then try to install in compatibility mode and check if it works for you.

Step 1: download drivers Bluetooth of the website of the manufacturer of the computer.

Step 2: install the Bluetooth driver in compatibility mode.

Follow the steps to install the driver in compatibility mode:

a. do the driver installation file right click and select properties and then tap or click on the Compatibility tab.

b. check the run this program in compatibility mode for: box.

c. press or click the menu drop down and select a previous operating system, and then tap or click OK.

d. try to install the driver and verify.

Please do not hesitate to visit our Web site for any help with the Windows operating system.

Tags: Windows

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