Amazon video app says that my iPad is registered to someone else?

MY main application Amazon for broadcast shows my appropriate device name and the login for Apple and Amazon, but that appears with ' device is registered to: "is someone I don't know... guess that is why it does not recognize my purchases?"  Cannot show one of my Amazon purchases currently.  Help if you can.

You are the original and the sole owner of the device, or did you buy it used?

Tags: iPad

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