An e-mail message is constantly on the screen and I can not remove or change.
an e-mail message is always on the screen and I can not remove or change
Hello
1. What mail client do you use?
2. what happens when you try to delete the e-mail?
3. you receive an error message when you try to delete the e-mail?
4. where did you receive this email?
You can try the following and see if it helps.
Method 1
You can try to delete the e-mail in a clean boot state, and check if the problem still persists.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.
- Click Startand then click run.
- Type msconfigand click OK.
The System Configuration utility dialog box appears. - Click the general tab, click Normal Startup - load all device drivers and services, and then click OK.
- When you are prompted, click restart to restart the computer.
Check whether the problem is resolved.
Method 2
I suggest that you run an anti-virus from the link below.
Microsoft safety scanner.
http://www.Microsoft.com/security/scanner/en-AU/default.aspx
Hope this information helps.
Tags: Windows
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