An e-mail message is constantly on the screen and I can not remove or change.

original title: E-mail

an e-mail message is always on the screen and I can not remove or change

Hello

1. What mail client do you use?

2. what happens when you try to delete the e-mail?

3. you receive an error message when you try to delete the e-mail?

4. where did you receive this email?

You can try the following and see if it helps.

Method 1

You can try to delete the e-mail in a clean boot state, and check if the problem still persists.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  1. Click Startand then click run.
  2. Type msconfigand click OK.
    The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services, and then click OK.
  4. When you are prompted, click restart to restart the computer.

Check whether the problem is resolved.

Method 2

I suggest that you run an anti-virus from the link below.

Microsoft safety scanner.

http://www.Microsoft.com/security/scanner/en-AU/default.aspx

Hope this information helps.

Tags: Windows

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