Cursor remains in the upper left corner of the screen despite changing the batteries and the reception icon connected of the mouse. What should I do? Sure that launch mouse or iMac isn't the answer.

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• Need help! Does not start. Only get '_' in the upper left corner.

  Hi, have the following computer:

  HP-Pavilion model: KZ849AV-ABA s3500Z

  Running: win 8.1 (32B) 2G ram

  Have not had any problems I know, so far.

  Run norton regularly, no problem.

  Stop the machine to get out.  Returned, tuned back on and now will not start.

  It lights up, passes in front of the screen for "F9" "F11", etc.

  Then crashes on startup with a single "_" in the upper left corner.

  No beeps or error messages.

  Have you tried several attempts to diff power off, unplug, etc..  Same results.

  Have tried to interrupt the boot to make "diags", see the boot menu.  Everything seems fine, from what I can tell.

  Don't know what else to do.

  As mentioned, saw no problem before that to my knowledge.

  It helps the tight connections and no keyboard activity.

  Possible victory 8.1 automatic update when the last stop arrived.

  Recovery disks, I did several months ago when I upgraded to OS to win 8.1

  But I don't want to go down that path and reload everything.

  Any ideas how to check the boot sectors, chkdsk, etc.. ???

  Thanks in advance,

  Hi guys, thanks for all your comments.

  I managed to understand.

  I used the 'flash' player who made victory - 8.1 you create during the installation of win - 8.1 fresh.

  It's like a recovery disk.

  I started off of him and was able to use Diagnostics out of it to check the hard drive.

  He said it was to fix hard drive errors, then restarted.  Got the same new cursor. Then run this process again.

  Got mesg diff on the correction of hard disk errors, please wait.

  It restarted again and is came fine.

  Several reboots confirm the problem disappeared.

  I think that probably the hard drive boot sector becomes corrupted.

  I'll keep and eye to it and document, we had this problem with the machine.

  Will chose to replace the hard drive or buy a new machine.  Which ever option the woman wants to take (his machine).

  Thanks for your comments.

  PS You forgot to mention that I disassembled the machine and cleaned carefully.  Back together and restart with the same problem.  Then I did the above stuff.

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  Drag the cursor in the upper left corner to the lower right.