an unspecified error occurred during system restore whatever that means and what should I do?

Arisen from the usual Windows, "you want to run windows restoration", after a crash and restart on "restart Windows normally. Then got the

message "system restore was not successful, your computer's system files and settings were not changed.
Details:
An unspecified error occurred during system restore
Tried a restore point different and got the same message.
Any help gratefully received
(Although - we pay enough for it - he should bloody works - all the time!)

Hello

There are a variety of reasons for system restore problems

Norton and Norton product Tamper Protection is the main

Read about it:

http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

You can try restoring the system in safe mode

http://www.windowsvistauserguide.com/system_restore.htm

Windows Vista

Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

and malware can interfere with the restoration of the system

Download update and scan with the free version of malwarebytes anti-malware

http://www.Malwarebytes.org/MBAM.php

You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

http://www.bleepingcomputer.com/download/anti-virus/rkill

If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

Windows Vista

Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

Tags: Windows

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