An upgrade of Microsoft began on my machine 3 hours ago and is is bogged down for more than 1 hour - what do I do now?

When I signed up for laptop this morning there was a notification to upgrade from Microsoft.  I started the upgrade, but it's at a standstill after 3 hours.  Where should I go from here?

Hi Mary80,

1. do you think that any progress in the Windows update configuration?

2. which windows update has been installed on the computer?

3. What is the message on the screen?

Disconnect external devices connected to the computer.

I suggest that you restart the computer and check if you can start Windows.

Also, check to see if you can boot into safe mode if you cannot start in normal mode.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Tags: Windows

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