An urgent need to change the code PIN, don't want to factory reset

Hi all

A few weeks ago, I accidentally dropped my Xperia Z3 Compact on the ground. The damage was not serious, apart from a few scratches on the screen, at least, I thought. It turns out that the damage was much more than just some scratches: a few hours later, my touch screen started acting weird and finally the half top of the touch screen is not functional, as in the screen still worked, but I couldn't support what either on the upper part of the screen.

You guessed it already: my PIN contains the number 1, and on the unlock screen, the number 1 is on the upper part of the screen, making it impossible for me to enter my full pin code. I want to reset the pin code, but I don't want my lost data.

Things I've tried:

-Device android Manager: everything is functional in the SMA: location works fine, I can ask a ring and I can probably delete my camera as well, but I have not tried. When I press the "Lock" option on the other hand, it does not work. I have a password on my PC and confirm. He invites even "Lock request successfully sent" or something in that direction, but when I look at my phone, nothing happens. When I try to enter a new password, it invites "since Google has verified that a screen lock is already set, the password you entered is not necessary." Looking at my phone, nothing happened.

-Enter the code wrong PIN several times to connect with my Google account: I think it is already patched, but I tried anyway. My phone is locked for 30 seconds every time.

Google search gives thinking I should factory reset my device so the PIN will be removed, but I got precious files on this phone, and not on a SD memory

Would be just to back up my whole phone on a PC and factory reset it, but I can't access the files of the phone while it is locked.

If anyone has a solution for my situation, it would be much appreciated.

Thanks in advance

Connect a USB mouse via the otg cable and use it to unlock.

Tags: Sony Phones

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