and this message when I try Edition have activated my acrobat Pro DC 2015; However, I can't use its features.

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  Hi Bob,

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  Refer to the help article:

   

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  Hi ashenstar,

   

  Welcome to Microsoft Answers Forums.

  We would like to get more information about you to help solve your problem. You better, please answer the following questions.

  ·         When you get this error message?

  ·         When was the last time it worked?

  ·         Remember to make changes to the computer recently?

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  First suggest to check if you can boot to the desktop by using the procedure in safe mode.

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  1 restart your computer if it is running.

  2. tap on the F8 key after your initially on powers computer.

  3. Once you see the menu Advanced Boot Options, you can stop tapping.

  4. use the up/down arrow keys to highlight your selection.

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  If you are able to connect to any other user account on the computer and cannot connect to an account, you will need to transfer the settings from the user profile of the user account corrupted to a new user account.

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  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

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  http://support.Microsoft.com/kb/947215

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Hello

  Thanks for asking!

  1. have there been recent changes to the system before the show?

  2 is confined to a specific DVD?

  3. What is the file format of the DVD?

  Method 1:

  Follow the link and follow the steps. Check if it helps.

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  http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=12.0.7100.0&ID=C00D1167&ContextId=61&OriginalID=C00D1167

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