Android keyboard works do not - any help gratefully received

I just bought an asus TF700 for home and to use for the job.  Really satisfied with the product,

Access the table of work top of page with the software vQuest, countertop came without problem but the keyboard dock has not answered, at least numbers responded and came on the screen, the mouse worked, but all letters are dead, i.e. press a letter nothing on the screen.  When detached from the keyboard screen appears and works very well.  Anyone know if I can fix it myself or a central fix is needed?  The OS is Android ice scream sandwich.

see you soon

Gary

Hi Gary,.

Is this due to a Web site? Through Webaccess, you can change that setting so I have previous it connected as a default. The default id is 280761.

In the meantime, the solution is to connect through the vworkspace application itself.

Your Admins may allow a direct access via the vWorkspace app. If they do that, the keyboard works (and they can still set to use an RSA token)

They may have allowed this already so you better asking them how to add and configure the farm through the App.

Thank you, Andrew

Tags: Dell Tech

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