Pavilion dv7-3165dx quick touch keyboard works do not (volume, mute, multimedia controls, wlan)

The keyboard has keys upwards by the power button, but they do not work.  He of mute, volume control, media buttons and button wlan.  I don't know if these can be enabled or disabled or if they have just stopped working.  They are lit, but failed to get the tactile feature works.  I did not go to any pc changes to the software that I know.  Pavilion dv7-3165dx.  And I don't know what to look for in the HP support this tactile feature.

Hello

It is always interesting to try a Hard Reset as follows.

Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery, connect the power adapter and start Notepad.

Kind regards

DP - K

Tags: Notebooks

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