Another user of HP with audio problem (dv6119us)

I wouldn't hold my breath for a solution, since HP seems don't care. I have a DV6119us which came with XP but is listed as 'Vista Compatible'. HP sent me a spiffy new Vista disc. Since installing Vista, I get no sound from my speakers. The headphones and external speakers work, but nothing since the internal speakers.

I googled and researched 'til I'm almost blind. Yes, I searched these forums. I see similar questions like mine, but not answers. I spent hours with HP support dolts who made me the same thing; uninstall the driver, reinstall, delete this, goof with that, update the BIOS, pass through this hoop FIT a stick in your eye and do chop turn like a local, you try to start a fire on a frosty welcoming. I wiped the drive and makes install fresh, sprinkled holy water, you name it, all useless.

For some reason, HP is silent with regard to this issue. I suspect that HP sold essentially a bunch of laptops as "Vista capable", which are actually NOT "Vista capable" and the extent of HP, that's tough.

Does anyone have a solution for the non-working audio device Conexant High-Definiiton which is inherant in the notebooks of series Pavilion 6000 under Vista 32 bit? Anyone?

Anyone?

Have a new HP6093EA with webcam and internal speakers.  Everything worked fine when then had some problems with stopping during converstaions webcam.  This has been resolved by installing Service Pack 1 update.  Just noticed this week that cannot record using internal mic, unless the headphones have been connected.

I am very happy that this has now been resolved.   Tried all the HP support pages and suggestions and ended up trying the HP Live Chat Support Online - http://welcome.hp.com/country/us/en/contact/chat_1.html.    Thought this might be a waste of time they go through the exact same steps as on the support pages but spookily it worked the first time.

Start - Control Panel - Sound - manage tab control record Audo - Contextant has highlighted and then configure - implement micro - other - then follow the instructions.

I tried the exact same thing a dozen times with no results, but when I was online with the support, it worked the first time - don't know if HP technician had access to my computer while he was helping me, but I can't it is worked and I am very happy.

The live Shat support was instantaneous - no waiting for a phone to be decided or hanging on the line and you can work with a support engineer.

Good luck - hope get you it fixed.

Tags: Notebooks

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