Anti-virus deleted last year is still on my PC and my current program

An antivirus program, I deleted a year ago is still on my computer.  I use Earthlink Protection Control Center and recently found that Spyware Doctor™ Antivirus is still in force on my PC and compromising my protection against malware.  I was unable to remove it or disable it; "activate" and "update" Windows security buttons are greyed out.  How can I get rid of the offending program?

Hello Allie49,

·         The Spyware doctor appears in the list of programs installed on your computer?

You can try to remove the Spyware doctor™ antivirus from the list of programs installed on your computer.

1. open programs and features by clicking on the Start button, clicking Control Panel, click programs, and then clicking programs and features.

2. check if you are able to locate the Spyware Doctor in the list of programs, and then click on uninstall.

If you are unable to remove the antivirus from the Add/Remove Programs feature, you can try to uninstall with the Windows Cleanup utility.

You can download Windows Install CleanUp Utility starting from Microsoft Download Center:

http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Or

http://support.Microsoft.com/kb/290301

Once you download and install the cleanup utility. You can go to start, all programs.

Open the utility cleaning and it lists all the programs installed on your computer. Search the Adobe reader on the computer and then install it.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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