anyone else have a problem when updating to the CC 2015?  I can now only get trial versions rather than the full versions of Photoshop and Lightroom

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  Hi thomasr,

  Please follow the link for troubleshooting below.

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• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

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  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

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• I need the English version of Photoshop and Lightroom.  The problem is that I live in Barcelona in Spain and Suffolk, Virginia.  My Bank and credit cards are all in the USA. How can I set up the plan of photography.  I want to pay the price of the English

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  Hi Larry,

  I see that you have you have a creative with email even cloud as with forums account and some countries such as the Spain.

  To order the creative cloud with a credit card the United States, you must have an Adobe ID with United States in your country.

  The country store & the Adobe ID, payment details must be same.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:

  Change the country associated with your Adobe ID

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  CC_membership-account-payment-support

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• I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

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  Hello

  Make sure that you are connected to ID Adobe Correct.

  For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Hope this helps!

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  Hi André,.

  You could try to connect the Creative outside swarm (in preferences) and before coming back in and see if that helps. The procedure is described here: connect and disconnect activate Cloud Creative applications

  -Dave