Anyone know how to say a printer HP PhotoSmart C310 is OK to use a cartridge installation?
I need to fix this error:
"Print cartridges listed above are not intended to be used for this printer as it is currently configured"
I bought my HP Photosmart Premium C310 directly from HP a little over a year. I checked the box to have an extra black replacement cartridge included for about $40. The cartridges that I installed initially are all now empty (it's true, he is not getting used a lot and the original game lasted more than a year). I put the new cartridge and get the above error message. After a phone call, it turns out there are two kinds of cartridges, 'installation' and 'normal', and configuration cartridges are accepted the first time the printer is used. The shipped replacement cartridge I paid $40 for says "setup" on it and it's the cause of the message.
HP support by phone will not help me as it has been more than a year. I feel like I got ripped off for $40... Is there a solution?
(1) use the menu to restore default settings
(2) remove all ink cartridges
(3) remove the both cartridge door.
(4) turn off the printer and get an error msg saying: you must put in the support and the cartridgers.
(5) install the cartridges support and installation
(6) the printer says "thank you for the installation of genuine HP ink cartridges.
If your PC can't see the printer anymore,
(7) print the configuration of the printer, get the IP address.
8) go to the properties of the printer to your computer and to configure the Port to the same IP.
(9) to display the print jobs and printer (open devices and printers, click the printer), and then click the printer and uncheck use offline.
Tags: HP Printers
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