Apple Super drive not appearing is not on the table

I have 2 very new IMacs. Both were purchased this year and they both suffer from the same problem. I can't use the Apple super drive I bought on one of the computers.

1. I plug Apple drive into a USB port.

2. I checked the preferences system. and what measures will be taken when I insert a Cd or a Dvd.

3. I'm going to Apple on my computer, then

go to about this Mac

and then the report system

Material

USB

Tree of USB devices

3.0 Hi-Speed USB Bus

Apple USB SuperDrive (THE DRIVE does NOT APPEAR ON THE DESKTOP)

4. I tried several different cd in the drive SuperDrive. (store bought cd my picture music and cd CD I can hear the reading of the cd in the car but then, it appears the cd.

I took the drive super apple in an Apple store, thinking that the problem was the Apple player. The technician plugged the drive in one at the store of the Imac, which has worked on his computer.

I keep thinking that it's something small that I'm leaving out.

Help

FWIW, A SuperDrive will not appear until a disk is inserted. You must also have ' CD, DVD and iPod "checked in the preferences from the Finder under devices.

SuperDrive, as far as I know, have to be connected directly to the USB ports on the back of the iMac.

Tags: Mac

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