Apple TV app can see one but not both of my Apple TV

Using the new Apple TV application, under the menu Add Apple TV, I see one of my Apple TV (downstairs) but not others (on the floor).

  • The two Apple TV are on the same network, connected via Ethernet / 10 BaseT to the main router
  • The two Apple TV are on the 7.2.1 software version and are of the variety A1469
  • The router is an Apple Airport Extreme
  • There are two, Apple Airport Express in the network, also connected via Ethernet / 10 BaseT
  • More important still, the AppleTV TWO appear in Airplay, since the iPhone even that, in the application of the Apple TV, cannot see any of the AppleTV.

Rather mystifying. I can pair one of the AppleTV, but it is not even seen by the app. I can't make sense.

Try the following steps for the Apple TV 2 & 3, check if things work after each step if necessary, before you try the next.

  1. Restart the Apple TV (settings > general > restart).
  2. Restart the Apple TV by removing ALL cables for 30 seconds.
  3. Restart your router. (Also try to remove the power cord for at least 30 seconds)
  4. Reset Apple TV (settings > general > reset > reset all settings)
  5. Restore the Apple TV (settings > general > reset > restore)

Tags: Apple TV

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