MacBook Pro is slow and DVD does not

I have a strange situation. One of my mother's friends laid an old MacBook Pro to fix me. I don't have much experience of fixing Macs and have pretty much hit a brick wall.

Everything on this thing is very slow right now, which is his main concern. Startup takes forever, but then everything you do once it starts up is also very slow. Even waiting for files to open, research, etc..

She also said that a few days only before she brought to me, she had seen a DVD on it. The next day, she put another DVD in and it wouldn't work. She tried several DVDs with the same result.

Its main use for this uses Skype to talk to a parent who lives abroad. And Skype, too, has slowed down a lot to her. She claims that this happened pretty quickly.

Can someone tell me what is the problem and how to fix it for her? Thank you!

Hello deacon303,

I understand you are trying to solve the problems of someone to another mac and you need a little help who get up and running. I can point you in the right direction to continue your troubleshooting.

Regarding the slowness, I have three articles for you to watch. The first goes on a few general suggestions on what to look for when a Mac is running slowly. Should you look to see if the hard drive is fun but also looking at activity monitor to see if an application takes a huge demand on the system. The second article is developing and using the activity monitor.  The third article will give a more comprehensive diagnosis on the verification of the startup disk. I know he's talking about what to do when a Mac does not completely start upward, but the steps are useful as well when the system seems slow.

OS X El Capitan: If your Mac runs slowly
https://support.Apple.com/kb/PH22145

Apps can affect the performance of Mac, battery, temperature and fan activity
https://support.Apple.com/en-us/HT203184

Resolve startup issues and perform maintenance on disk with disk utility and fsck
https://support.Apple.com/en-us/HT203176

With respect to the repair of the SuperDrive, the next article will help you with that. It will make reference to the use of a version USB Apple offers, but the diagnosis is the same.

Get help with the SuperDrive slot on your Mac computer loading
https://support.Apple.com/en-us/HT201788

Take care

Tags: Notebooks

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