AppleCare + Question

Similar Questions

• IPhone charging 7 question

  Good if for some reason any, my iphone to stop loading, I used different cables and adapters, but the problem persists.

  To load it again I have to move my phone a little and it will start loading again.

  Hello samharl123,

  Please ask questions about your iPhone, recharge here in Apple Support communities. I don't know what I'd do without my iPhone. When I was traveling, I even had to buy a USB multi for my devices charging station, so I understand the importance of the power and portability! The description of your problem, it seems that the lightning cable is not correctly seated.

  Please test this with several cables and let me know the issue seems to occur with different cables as well. If the official Apple cable provided with the iPhone 7 is loose, or does not stay in the right place when you plug it in, and loading stops when (for example), you set it on the bedside table and have to jiggle it or adjust just to make sure, it remains to load or start charging again for you, then the port of loading on the iPhone should be checked by a technician of certified material. You can find a service provider using this link: Apple find locations. There may be other options available, depending on where you are, when you bought your iPhone 7 and the status of your warranty. If you want to ask what options are available to you, please contact an AppleCare Advisor using this link: Contact the Apple Support. I know they will help you professionally and promptly.

  Thanks again for visiting communities Support from Apple. Have a great rest of your day.

• Handed over to new iPhone and AppleCare

  Hello

  I would buy an iPhone from a seller on Ebay. It is a refurbished device (exchanged by Apple), probably using the current owner AppleCare plan.

  My question is, if I wanted to buy this phone, can I buy a new AppleCare plan for it?

  Thank you!

  AppleCare can be purchased during the active period 1 year warranty.

  If it is, then no.

  If the seller received Applecare, it should be transferable.  Check with the guaranteed Apple Selfsolve check tool in getting the serial number of the phone.

  Make sure that the seller doesn't have money on the (contract) phone or carrier (Bill pending) otherwise you will end up with a non-active phone.

• iPhone update program Question

  I have read and reread the statement from Apple about its upgrade policy, but I have a few questions for clarification.

  (1) Let's say I buy an iPhone 7 on the upgrade plan.  Whenever I've upgraded to iPhone 8, would that cancel my contract for iPhone 7?  The way he puts it in the explanation seems that you pay only $36,58 per month (128 GB model) for 12 months, for a total of $438,96 in the year and then terminate this contract to adopt a new for iPhone 8.  Is this correct?  This would technically less expensive than payment of time a $749.00 for the same model.

  (2) after you upgrade, you must return the first phone?  Or do you want to keep both?  (Would you be able to sell the first phone to get a deal even better?)

  (3) if I just understand, this upgrade program applies only with the iPhone 7 and 7 more, correct?  Even if you can buy an iPhone 6s on a monthly payment plan, you would be not eligible thereafter to update?

  Thank you very much.

  (1) you must have the iPhone for 12 months-value payments or at least 6 months of ownership before you can trade it. If you trade from 6 to 11 months, you will pay the difference to the total payments for 12 months (if you're in 6 months, then would you still 6 months-value of payments).

  When you trade your current iPhone, she essentially finished that payment of 1 process/loan with citizen Bank and creates a new one for your new iPhone.

  The total cost is the iPhone and AppleCare + divided by 24 months with 0 of interest, so it is the same as for iPhone and AppleCare +. No gain in price, no additional cost.

  (2) Yes, you trade the original iPhone. The only situation where you can keep it if you paid 24 months of payments. Then the iPhone is for you.

  (3) Yes, it applies only to the latest models of iPhone.

  For details on what I said and for more information, visit the official site: http://www.apple.com/shop/iphone/iphone-upgrade-program

• Screen broken/Applecare

  Hi, I dropped my iPhone 5 this morning, and the screen cracked quite strongly. My question is when I'm going to fix it, I have AppleCare for my Macbook, which transfers on my iPhone as well so that I'll pay only $50 for the repair, not the whole price? Or AppleCare works only on the device that you guessed it with?

  AppleCare is by device, if you do it for your iPhone

• sent from my macbook air in under applecare repair. They solved the problem yesterday I picked up my laptop but the problem occurred again. my warranty is place in seven will they return after fixing is not the issue

  They replaced the "defective wires" that caused some of my keys to do no work. When it came to the keys does not, it's a 50-50 chance sometimes they worked perfectly and other times that they would not work. I back my laptop yesterday but I have experienced the same keys not work - they finally started working again, but I will return to Boston for college next week and my applecare warranty is up Sept. 4. My question is will take apple my laptop back and fix what they don't apparently fixed the first time, even if my applecare is released or do I need to rush ALL THE WAY back to apple to drop it again. the only reason why I want to wait is because I want to see if it happens again, I did an update and it looks good, but if it happens again I want to be fixed correctly.

  It is not completely repaired to your satisfaction. Immediately call Apple Care or bring your Apple Store. Nobody here can answer your questions. Apple can only respond.

  Good day.

• Hello. I have several questions on start using the iTunes U.

  We want to create the official account of our University (it is not the official request yet) and we would like to ask a few questions at the beginning.

  (1) the future into account our Universioty will we have the opportunity to add teachers accounts to this account of the University so that they could view their cruises as part of our Univesty?

  (2) the University must pay any amount of money to be a member of Itunes U?

  (3) overall how Itunes U functions once you have the University added?

  (4) how students and teachers can be added?

  (5) is there than no limitation language in which cruise is displayed?

  Looks like you're asking on the iTunes U Public Site Manager. Your best bet is to contact your Apple account manager or the seller. If you do not, contact AppleCare. Only Apple can provide canonical answers to posted questions.

  To help you prepare for the conversation with someone from Apple, I offer you my non-canonical answers:

  1. Admin Site Manager at your University will be able to link accounts at school.
  2. I don't believe it.
  3. ITunes U teacher accounts will be all deleted limitations and able to publish courses on the iTunes Store U see http://help.apple.com/itunesu/instructor/#/itu16F92805-A89F-4DCA-9BF7-8B6AC9F563 6 d for more details.
  4. I believe that unlimited (or "reasonable number").
  5. Published courses can be in any language. If you browse through the store, you will find courses in English, Spanish, German, Japanese, thai, Russian, Chinese...

  For more information on Site management, see its help:

  http://help.Apple.com/iTunesU/SiteManager/

• How can I reset the security questions in case the reset option does not appear?

  Hello

  I am buying an app and asked me to check myself by answering security questions since its my first purchase using the current device.

  I forgot security responses, and I entered the link provided

  

  After visiting the site, I chose the change of the security option

  

  I learned on the internet that an option to reset your security questions is supposed to arrive in the box that appears, but I couldn't find any this option.

  

  I am asked to answer the security questions to change, and no reset option is.

  I would appreciate your help.

  If you are unable to remember your password, security issues, do not have access to your address of rescue or are unable to reset your password for any reason, your only option is to contact the Support of Apple ID, to speak to an operator you should explain that your problem is related to your Apple ID This way you can be attributed to the assistance, even if you do not have an AppleCare plan.

  You will need to be patient with the process and to be ready to prove without doubt that the account belongs to you. Do not expect access to be restored immediately and if you are not the owner of the Apple ID saved to the device the account will not be reset.

• No care with applecare

  So here in Barbados, able to spend 6 months here at once and then back to the United Kingdom. But today for the first time in about 6 iterations of the iPhone, I just dropped it and the screen needs to be replaced. The cost of the AppleCare to the United Kingdom is £79, but according to Apple support-chat, my only option in Barbados is the authorized repair center - iShop where my quote was BD $ 675, or about £230

  My concern is that the documents are not recognized and effective without value in some parts of the globe. Maybe Apple should a 'duty of care' with their customers to ensure that they are not torn. This should be one of the requirements to be an authorized dealer.

  Add to all that the fact that one of my ports clarification on my new MacBook Pro does not work... This is not becoming a great day! It seems that warranty or not under warranty, step outside of the United States and Europe, and you're on your own!

  Come on Apple... Plowing some of this profit in the stability of the repair costs.

  I hope my crackphone will continue until September, when I return to the United Kingdom.

  SO the question is... Apple... What can you do to help? A mail from the Caribbean option seems quite viable for me.

  Warranty for the iPhone has never been International with or without Apple care.

  Note: unless you have Apple Care +, where 2 incidents are covered and your iPhone will be replaced for a fee.

  Apple care does not cover damage to the user.

• I won a mini iPad 4 generation how to get applecare for my iPad

  Hi I have a question I win an iPad mini 4 generation is possible to get Applecare for my mini iPad 4 given that I have not received.

  Thank you for your support

  Rolly

  Hello, Rolly!

  No, unfortunately, you will need to have bought the iPad in the last 60 days to add AppleCare, and I do not win it counts as purchase.

  Here's more information.

  http://www.Apple.com/support/products/iPad.html

• Can I purchase AppleCare for a non - Apple Store certified refurbished?

  Hi all.

  I am looking to buy a model 2015 15 "MacBook Pro. I found this on Amazon:

  "Apple certified re-machined in a State of Grade A. factory sealed and comes with all original accessories."

  A few questions: third-party retailers actually selling Apple Certified Refurbished? This distributor has a reviews of 90% and is listed on the page of the main product as a third-party vendor.

  If the above is legitimate, can still be covered under AppleCare, or who applies only to products sold as refurbished on Apple's site?

  Any help would be most appreciated. Thank you.

  Only the dealer can answer this question.

  90 percent in not a very good record. Who says one in every ten operations produces less satisfactory result.

• Pay for a repair of phone that also AppleCare +?

  Holiday, a member of the hotel staff accidentally poured water on my iPhone 6. The hotel agreed to reimburse me for to repair the screen includes Misty and it will not load. My phone is covered by the AppleCare + 9 months and a claim, he left. In view of the hotel are ready to fully pay for the repair, I prefer not to use my AC claim + remaining for this repair (and I suspect it is replaced rather than repaired). Does anyone know if when I go to the Apple store and they let me pay full for any service is done and if it is replaced, transfer the AppleCare + for the new phone for the term remaining? I'm in the United Kingdom in case of questions of regional settings. Thank you!

  Just tell them you would like is not to make a claim and will pay for the replacement of their pocket. If this is not possible then ask the file with the hotel to refund a Bill.

• I forgot the answer to my security question rather than I sent to apple to get back the answer. but Apple did not answer me pleas help me >?  iPhone 6 9.2ios

  I forgot the answer to my security question rather than I sent to apple to get back the answer. but Apple did not answer me pleas help me >?

  iPhone IOS 6 9.2

  You will need to talk with the security of the accounts to AppleCare. Be sure to have your ID ready PW and Apple because you need sigun in Id.apple.com to generate a temp support PIN, then be able to provide one more piece of the verification of identity, they can reset your questions for you.

• iPod Touch Applecare costs?

  How much is applecare (or Applecare +) for an iPod Touch?

  $59.00 with a service fee of $29 for accidental damage. I hope that answers your question!

  http://www.Apple.com/shop/product/APPLECARE_PLUS_IPOD/AppleCare-for-iPod-touch

• iOS 10 people record problem/question

  Hello

  I have a couple of "faces" in the issue of people who are coming in white, but acknowledged same 'face' of many times.  Is anyway to update it for photo comes actually?  At a few faces, I don't know that facial recognition found since it is coming from white.

  Hi JohnP007,

  Congratulations on your iPhone 7 more running iOS 10! I understand that some of your faces in the album of people pull up as a draft and you want to refresh. You can try to use the steps below to fix the faces on the thumbnails in albums.
  

  Difficulty faces and names mixed-up

  If you notice that there is a photo of someone in a collection that is poorly identified, you can remove it.

  1. Tap the person you want to remove in the album of people > select.
  2. Type Show done face to emphasize his face in every photo.
  3. Press on each photo that is not the person.
  4. Type > not this person.

  Hide people

  You can hide the people or groups that you don't want in your album of people.

  1. Open the album people and press Select.
  2. Touch the people you don't want to see.
  3. Click Hide.

  If you want to see the people that you have hidden, press on show hidden people.

  People in the Photos on your iPhone, iPad or iPod touch

  This should be corrected without delay faces. Please use the Apple Support communities to post your question. Good day.