Application Manager Adobe - updates may not be applied

Dear Adobe, can we please fix this problem once and forever.

Get the following error message when you try to update parts of the suite creative with Adobe Application Manager (see screenshot):

Updates cannot be applied

You already use Adobe Application Manager. Please close all instances of Adobe Application Manager before you apply the updates.

Screen Shot 2012-09-30 at 17.34.27 .PNG

$HOME/Library/Logs/PDApp.log:

30/09/2012 17:23:19.791 [INFO] AAMShared.DynamicViewMediator showing the screen with screenID: com.adobe.aam.shared.view.compositeComponent::ScreenProgressInstall

30/09/2012 17:23:19.820 [INFO] Updater.DownloadUpdatesCommand - updated STARTED - DOWNLOAD

Sun Sep 30 17:23:20 2012 [FATAL] UWANative - DownloadUpdates: RIBSSetupAlreadyInuse

Sun Sep 30 17:23:20 2012 [ERROR] UWANative - DownloadUpdates: error Unique vaule code is: U43M1U28

30/09/2012 UWA [INFO] 17:23:20.666. UpdatesProxy is currently processing the update of update num name: 0

30/09/2012 17:23:20.667 [ERROR] error code Updater.DownloadUpdatesCommand received: U43M1U28

30/09/2012 17:23:20.668 [ERROR] wrong order of updates Download Updater.DownloadUpdatesCommand. Installer already in use...

17:23:20.675 30/09/2012 [INFO] Updater.PopulateFinishScreenCommand - BEGAN to POPULATE FINISHING SCREEN-

There is no second running instance of Adobe Application Manager.

There is a common workaround solution circulating the net since 2010, which recommend starting PDApp with sudo under root permission. Although this work around is successfully updated, it is not a sufficient solution in the long term.

Obviously there is a problem with the permissions of files somewhere when running under normal user permissions.

I already searched the places following, but without success:

$HOME/Library /.

/ Library/Application\ Support/Adobe /.

/ Library/Preferences

/ Library/cache /.

Well, the next step could be a complete Update Manager dtrace to isolate the problem.

But please, Adobe, it's really not my job

Please provide an adequate solution.

Many thanks and best regards, Norman

Please see relavent it journal install updates that you try to apply.  You can find steps on how to troubleshoot with install newspapers | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  The log file will be the same as the update named.

Tags: Adobe

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