Are there patches IE11 and Chrome for RoboHelp for Word 10? Table of contents, Index, and search do not work as expected in WebHelp...
Question:
Fixes IE11 and Chrome on the Adobe web site ask you to put their new files in RoboHTML templates_stock folder. However, I need these fixes for RoboHelp for Word. Is there a such difficulty?
Background:
I use 10 RoboHelp for Word, generating WebHelp.
I try to solve the problems about the table of contents, Index, and search appears not not or not being not completely functional IE11 or Chrome, not including many of our customers use. I found a couple of workarounds that my boss doesn't like.
- In IE11, if the end user adds the web site to the compatibility view list, they all appear and function correctly, but my boss is adamant about not wanting the end user having to do anything to solve the problem.
- In Chrome, I can get a table of contents and a non-functional search to appear if the user turns off JavaScript for the site, but this solution also violates the lists see also in help. Again, made my boss wants to not that the end user to have to do.
His solution is just to generate using pure HTML, but then the search won't work in IE11 or Chrome (I'm not sure about Firefox). I are based largely on the research, when I'm working on the product, so I really don't want to lose the search function.
Help, please.
Kind regards
Jenn
As I said in my reply to your message in the RoboHelp for Word forum, there is no patch for this.
I can understand your not wanting to Manager end users will do anything and agree with him. However, the fixes for these issues in HTML HR are simply not available in RoboHelp for Word.
See www.grainge.org for creating tips and RoboHelp
Tags: Adobe
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