ask for help with the 3210, can not see the hp software, can't sweep

Can someone help me with this, I have a 2.66 ghz processor mac intel core 2 duo, the osx running version 10.6.7 and scanner no longer works after update to latest software to 10.6.7.  I tried to download the software of hp hp upgrade, and then when it works not tried to download apple software update for hp.  Nothing works.  I can't activate a scan of the computer, the software icons have disappeared.  And I can't activate the printer, just shows 'no scan options '.  The computer allows printing, I can find a printer icon with the option of mac system preferences.  very frustrating hours pass, no solution, thank you very much, david.

I was able to solve the problem by talking to a person capable of mac online, a person named kelly in oregon, basically, we did a software update (she waited w / me through 15 minutes of downloading), and mac program "image capture" is now effective for me for scanning documents.  I think I can have earlier been confused by the fact that the screenshot is a new program, I had been looking for hp scanning software and finder contains more than all the entries of "hp".  Image capture seems to work.  (FYI, we had briefly discussed to insert the original disc, but chose to not not to this since it does not say that it's usable in mac os 10.6 and since we had the opportunity to see if the system works after installing the downloaded software updates).

Tags: HP Printers

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