ask the serial number again
We bought Adobe TechnicalSuit WIN 5.0, two years ago. Last week the product worked without any problems. We started getting a message to enter the serial number or continue using the trial version. We enter the serial number provided with the product and it does not work. How we solve this problem?
If you experience problems with your serial number or license, then the best option is to contact Adobe directly about this:
Make sure you have your purchase information available, as well as the text of any error messages you receive.
Hope that helps!
Tags: Adobe Licensing
Similar Questions
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I had a problem with my Mac, and I have to reinstall Adobe Photoshop CS4, I have on a CD. I put the serial number I have on the cover, it takes it. another window opens and ask for the serial number. again, I put the same number and it says: invalid.
where will be the second serial number?
Help me please.
Thanks, Abe
Hi,
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
Kind regards
Sheena
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Try reinstalling AE CS6... ask the serial number which I then ask for cs5.5 which I did not... I have version 5, but does not accept the serial number.
There should be a drop down menu where you can select the version that qualifies you for the upgrade activation (CS5 in your case).
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My hard drive on my IMac has only been replaced and now when I log in Lightroom it asks the serial number. I bought LR3 years and upgraded to 4 via the web. I have original in my LR3 product code number but not the serial number for my LR4. How can I get that?
If you have purchased lr4 where registered with adobe, consult your Adobe ID account - using the same adobe id for purchase / register.
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I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its version 6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you
If you want version 12, then you don't need to install version 6, you must install version 12. If you are really talking about Photoshop Elements, not Photoshop, then the link below, you should get to the download.
PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
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Installation of Acrobat 9. He got on another PC but want it on my new. When I install it, it asked the serial number. When I enter it, it says it's invalid. Old PC has the disable grayed out... any ideas?
You must use the exact installation file that corresponds to your serial number. of course, the versions must match.
a little less obviously an acrobat pro installation file must be used with a number of pro series, and if a serial number is a sequence that includes acrobat, you must use the installation files on.
Error "serial number is not valid for this product". Creative Suite
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I can't installed the recent purchase acrobat dc when I connect always ask the serial number of the previous version which I don't have.
As TSN wrote, you bought an upgrade. Contact customer service to exchange it for a full version.
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Can I download the CS6 together and ask the serial number in the next few days?
I ordered the CS6 standard CDW, but need the product today. Is it possible that I can download the standard range of CS6, and ask the serial number when it arrives in a few days? Or how would apply this serial number when it comes to individual programs on the site of trial download, when I need then the whole suite?
Hi Bperrinsmith,
Yes! You can download the entire suite CS6 only once, but use it as a trial using your Adobe Id. Please make sure that you go through the very important information before downloading the product.
Link: http://prodesigntools.com/adobe-cs6-direct-download-links.html
See you soon,.
Michael Sharma
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Lr4 ask the serial number of every time he starts
I bought a license of Lightroom 4 from Adobe store upgrade and I can't get the serial number to keep after you enter it in the Startup dialog box. Whenever I run Lightroom, the application requests for the new serial number and the original serial number of the product that I upgraded from (Lr3). I get green checks when I enter numbers and functions of Lightroom normally, but when I quit and start Lightroom again once he starts from scratch and I need to enter again the two serial numbers.
I'm running Mac OS X 10.7.3
A thread associated with an upgrade to Lr2 has a solution. I deleted the "Lightroom 4.0 Registration" file to/Library/Application Support / Adobe / Lightroom (NB: not library user) and I am asked is no longer the serial number. Yes!
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Got this from an estate sale and I was told that if he didn't ask for validation, it is probably wrong. Program is working well and do not ask for validation.
Can you please confirm this or show me how to check registration / activation serial number?
Thank you
The f
Hi jeffm62051857,
Adobe has provided no more Acrobat 9, has already escaped support.
It is possible that the fake. As required the serial number to activate Acrobat 9.
Kind regards
Nicos -
CS3 was suddenly asked the serial number and the serial number of the Cabinet does not.
CS3 asked serial number all of a sudden, and the serial number of the box does not work.
No, only support adobe or anyone else who can 'see' your computer can help you with a serial number problem.
but you can uninstall your cs3, clean and reinstall then by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
and see if that solved the problem.
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Lightroom ask the serial number of the previous version, where to find?
Hello everyone, forgive my English, last night, I downloaded and paid online Adobe Lightroom 5, at the end of download I got the serial number, once entered into the trial version, he asks me the serial number of the previous version, but it was the trial version has no any number to affix can someone be kind enough to explain to me how to solve the problem.
Thank you very much.
He asked your serial number for Lightroom 4, Lightroom 3, Lightroom 2 or Lightroom 1.
Because he asked for it, you paid for an UPGRADE from a previous version. You do not buy the FULL version of Lightroom, which does not require a previous serial number.
If you have bought the UPGRADE error, you will need to contact Adobe directly.
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I buy 1 month of adobe form pack Web site last clouds today. I installed creative cloud Installer. I download Photoshop and illustrator, so far, but when I opened them they ask me the serial number! I'm not and I do not have the code of redemption or something like that! What should I do?
Help me, I'm very confused...
HI Martina90,
Here is a help page link that provides a solution for this problem to be asked to enter a serial number.
http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
Let me know if this does not solve your problem.
Thank you
Scott V
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I recently used a trial of Adobe Acrobat Pro XI, and now I just bought the version 12 months downloaded for it. Whenever I have something save as a PDF file or try to open it, the 'trial expiré' pop-up appears asking if I want to either buy it or my software license. Where can I find the serial number for my Adobe Acrobat Pro XI downloaded version?
Hi sawebb24,
Please consult the KB to retrieve your purchased serial number: http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload
Kind regards
Rave
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I've downloaded css 5.5 master collection, but it does not ask the serial number
I've downloaded css 5.5 master collection, but it does not require serial number and crossed lance 2nd file... in the end, I'm not be prompted to enter the serial number and it does NOT appear on the list/programs on the start menu.
Help!?
Hello
Please see the links below.
Install Adobe Creative Suite 5 or 5.5
Troubleshoot installation | CS5, CS5.5
I hope this helps.
Concerning
Vivet
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