Assistant printer stop working for my HP 5510 all-in-one, B111a, Windows 7, IE 11

HP printer Assistant for the range of printers all-in-one HP 5510-B111a stopped working about 3 weeks ago. I have a Dell desktop computer, I installed Oct-2013, which are running Windows 7 and IE 11 (was perhaps?). Shortcuts to the Assistant printer is still there, but when I click it, nothing happens. I reinstalled the software, both from the original CD, download HP online, tried about 6 different advice from people online and even restore my computer to 25/03/14 and it still doesn't work. He perhaps could have a day or two before when it stop working and I'm not sure of the date, I've upgraded to IE 11. I googled and found that there are of course many others out there with this same problem. I have the scan icon and can perform these functions, but the Printer Wizard I would check the ink levels, troubleshoot, clean the print heads, print diagnostic reports, that everything I used, so, basically, I lost this feature.

Hi there baylor1,

I managed to find a solution that is good enough to make me happy!  I posted the details in the other thread, and I hope that it might work for you too.  There are a couple of minor NAGs with the solution and I still think that HP have work to do to find out what causes this problem for people, but I think you will find that it is much easier to reinstall windows!

I hope this helps.

Tags: HP Printers

Similar Questions

  • PC crashed... lost all info... lost the CD of installation for HP officejet 5510 all in one printer

    Hello, my PC crashed and I lost all added programs including my printer software printer works fine, I just need to add the software on the PC. Anyone know where I can get another CD of installation for a HP officejet 5510 all in one printer? HP customer service/tech service wants me to buy a new printer.

    Thank you

    Hi Sue,

    The link below is the full features for your printer software installer - save it to your desktop.

    http://ftp.HP.com/pub/softlib/software10/COL8901/MP-23606-3/gc_w01_ENU_NB.exe

    Once the download is complete, double click the installer to start the installation and it will proceed in the same way as if you had inserted the CD.

    Kind regards

    DP - K

  • you need to install officejet 5510 all in one on windows 7. This disc 2000, xp only

    you need to install officejet 5510 all-in-one printer in windows 7. don't have installation disk for windows 98, ME, 2000, XP.

    Hello

    Unfortunately no driver for Windows 7 on its portal site. Please, use the following instructions to do operational:

    http://support.HP.com/us-en/document/c01796879

    Kind regards.

  • Example: Pavilion Elite m 9040: Solution Center HP for HP Photosmart C6280 all-in-one on Windows 7 Ultimate 64 bit

    Once I had the HP Solution Center. I would like to download again for a HP Photosmart C6280 all-in-one on Windows 7 Ultimate 64 bit but can not find the download. Anyone know where I can find and download? The computer is a HP Pavilion Elite m9040n PC.

    @JCL9

    Here you go...

    Your Web site Support Page printer - and full functionality Softaware for Windows 7:

    All-in-one printer, HP Photosmart C6280 range

    Help, information and examples:

    Install the full features software - printer

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    My answer-click accept as Solution to help others find answers.

  • Scan software for HP Officejet 5510 all-in-one

    When I press "scan" on my printer, it is said that I don't have the software for it. I've looked everywhere for the software... What should I do?

    Hello Tegus

    The only thing you can do with mountain on the Officejet 5510 Lion is to ensure that you have run the Apple software updates with your printer plugged in with the USB cable. That you will get the latest version of the HP software that you can run on Mountain Lion.

    To make the update Apple properly follow the steps below:

    Step 1. Plug in the printer power cord TO the computer and the printer

    Step 2. Click on the 'Apple' in the upper left corner

    Step 3. Click "Software updates"

    Once it's over you can check the HP support document How to Scan: OS X v10.8. This document will provide you with instructions how you can scan with the preview of Apple, Apple Image Capture and Print & Scan. If it is at all possible for you to scan it is how you will be able to do.

    I hope that answers your question about scanning. Thanks for posting on the HP Forums. Have a great day!

  • Black and white printing only problem for Mac at HP6480 all-in-one printer

    Does anyone know how to get the printer to print in black and white only?  As others have mentioned, the printer wants to use the cartridge printing black and white color.  When I explore each print option, drop down menu, question mark, it has no option to reset the printer b & w printing only, even if the summary section lists this option in one of windows printing.

    Have you tried cmd - p of any application, paper Type/quality and in grayscale, choose this menu?

  • Photosmart HP 5510: print/label with a hp Photosmart 5510 all-in-one

    I would like to label printing on dvd blank that I recorded, my question is: can I print on DVDs with this printer model?

    Hello

    Unfortunately not, this printer does not support printing directly printable CD / DVD.

    Kind regards.

  • HP Officejet 5510 all-in-one drivers for Snow Leopard (10.6)

    Just for you interested in getting the support of driver for HP Officejet 5510 all in one for Mac OS X 10.6 (to add to the growing list by the look of things!)

    I have a HP Officejet 5510, which is (about 5 years) worked flawlessly on Leopard

    Surprised to have just upgraded to discover that it's not supported (should have checked the forums or is it for a)

    Do we have an answer as to whether this printer will be supported?

    Not shown as a printer taken currently supported

    http://support.Apple.com/kb/HT3669#HP

    Apple recommend checking with HP

    Don't really want to buy a new printer (especially since I have a lot of spare ink cartridges - which has probably cost more than the printer.)

    Thank you

    The new drivers Officejet 5510 downloaded from here:

    http://h10025.www1.HP.com/ewfrf/wc/softwareList?OS=219&LC=en&DLC=en&cc=UK&lang=en&product=311255

    Installed and print works now

    Thank you

  • 64-bit driver for Canon imageCLASS D860 all-in-One Printer

    someone at - he found a driver 64 bit Windows 7 that works for Canon imageCLASS D860 all-in - One Printer?

    someone at - he found a driver 64 bit Windows 7 that works for Canon imageCLASS D860 all-in - One Printer?

    Canon does not support that particular product under Windows 7 x 64.

    They argue as well, "Canon imageCLASS D860: this product is compatible with Windows 7 32-bit." There are no drivers for Windows 7 64-bit. "and"No 64 bit drivers are currently available for this product SOHO.

    Unfortunately - Canon has decided that this particular product is a legacy.

  • Sharing printers has stopped working for me. MacBook Air "think" printer is not connected.

    Sharing printers has stopped working for me. I have an Epson Stylus Photo R340 connected by USB to my Mac Mini end of 2012, and until recently, my MacBook Air has been able to print to it. Now, he 'thinks' the printer is not connected. Computers are on WiFi. Both computers have an OS X 10.11.5 now and the latest driver of Epson printer. Printer sharing is enabled in preferences, sharing, and "Share this printer on the network" is checked in the preferences, printers and Scanners. I went through the hoops to remove the printer and add it again on the Mini and the MacBook Air.

    Of course, the Mini prints very well via USB. Someone has an idea (that I have not already tried) how to get the sharing of printers to work again?

    Other sharing services work, such as the file and screen sharing?

  • HP support Assistant has stopped working windows 8.1

    I use HP Pavilion 14-n059tx Notebook PC and upgrade to windows 8.1. I can't use HP Support Assistant. It says "HP Support Assistant has stopped working". Please give me the correct steps to uninstall and reinstall HPSA including the file to download.

    Hi MNFNaimem,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your laptop and have the HP Support Assistant. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

    I hope this helps.

    Thank you.

  • HP Support Assistant has stopped working

    HP ENVY Phoenix h9 - 1420t CTO desktop PC

    8.1 Windows Pro w/Media Center - 64 bit

    For some unknown reason, HP Support Assistant has stopped working. I noticed that the large taskbar icon had disappeared.

    I tried to run the program just out of curiosity. "HP Support Assistant has stopped working. A problem caused the blocking of the program works properly... "etc. It is reproducible. The program does not start.

    So, I tried to uninstall in Control Panel of. It seems to start to uninstall, but then I get an error message. "Error 1316 a network error occurred trying to read the file C:\windows\Installer\HP support Assistant.msi" when I click "OK" it cancels. This is also reproducible.

    I tried to download the software again from HP: sp64126.exe I accept the license agreement and moving forward. I get a message that files already exist and I want to overwrite all or not. Matter of INo I choose, nothing happens. The installation window simply disappears and I'm at square one.

    Windows is fully updated. I use Norton Intertent security 21 - fully implemented to date.

    I solved this on my own. HP has a Recovery Manager installed on my system [search---> Recovery Manager] and aid that allowed me to reinstall just this software from my hard drive recovery partition. Very cool!

  • My Lexmark printer stopped working and the error message says "printer cannot communicate with the computer" (from "twisted into the USB pins?).

    When my printer stopped working because of error messages about "printer cannot communicate with the computer" (from "twisted into the USB pins?), I tried to change to 2nd USB port without success. I tried a new cable; that did not help.

    Then I uninstalled and reinstalled my Lexmark printer and changed the error message. Now, the printer does not work because "the USB device is not recognized."

    I tried to update the chips; Use 1 USB port; and using the old cable, all this without success. I checked the connections of the cable to the printer and the PC and turn on the printer and goes off; I'm out of ideas. Any other suggestions?

    Hi ChristineKrause,
     

    Here are some links that might help you:

    Peripheral USB is not recognized when you attach it immediately after that your Windows XP computer comes out of standby or hibernation

    Advanced troubleshooting tips for General USB for Windows XP problems

    Try the steps listed in the items mentioned above and see if that helps you solve the problem.

  • HPWA_Main.exe people with disabilities and HP Support Assistant Application stop working

    First of all Hello! I have some problem in my HP G62 - a32EE Notebook PC windows 7 homebased. First of all my HPWA_Main.exe has been disabled. Even if my bluetooth and WLAN is disabled. I tried to unplug the adapter and I also uninstall my wireless HP support, but still I can activate it. I tried to click on the F12 key, but even my f12 key didn't work. My system BIOS has been updated already last January 13, 2012.

    Second, my HP support Assistant application stops working 5 days ago. I received a notification on my hp support assistant that needs to install the update. So, I installed it but I can't install itself because of serious problem. So, I was advised to close the application, and I did. Yet, I can not use my hp support assistance so far.

    Any help will be much appreciated.

    What was the status message for the card wireless in Device Manager?

    My previous post should be the steps listed.

  • OverDrive Media 'transfer Assistant has stopped working ".

    I use the software OverDrive media console for years to download and listen to audio books from my local library. After the most recent update of windows 7 and the media console, I can transfer is no longer my audiobooks on my ipod. I've updated everything! When I click on the button transfer everything seems as it should. Then a box comes up and says "transfer Assistant has stopped working windows is looking for a solution..." I uninstalled and reinstalled the OverDrive and iTunes without success.  Any suggestion or help would be greatly appreciated.

    Hello

    You can get in touch with OverDrive to help.

    http://help.overdrive.com/customer/portal/articles/1481226

    Reference:

    http://help.overdrive.com/customer/portal/articles/1481730-having-trouble-

    Thank you.

Maybe you are looking for

  • I have problem in my mini ipad, my docs to go gnoe after update, how to get back?

    MY question is my docs to go was gnoe after update

  • remove the window 7 on a multiboot system

    I have a multiboot system: windows xp and windows 7. I want to delete windows 7 and use windows xp only. After some research I followed the instructions here http://windows.microsoft.com/en-US/windows7/Uninstall-Windows-7-on-a-multiboot-systemto do t

  • Cannot delete the folder com4

    A folder are created automatically in my external hard drive. I can't delete the folder... whenever I try to delete an error that says "cannot find com4. the name of the folder has been "Recycle" I even changed the name it of "Seven", but still the s

  • why it grows in CBD instead of PDB?

    HelloThe source DB: Oracle 10.2.0.4Win: Win 2003Target: Oracle 12.2.0.1Victory: Victory 2012I did an export Source datapump for specific schema, and when I run the datapump import command, it seems, he's trying to create the user in the CBD, which ob

  • FDM and FR are unable to connect to the application of HFM

    HelloWe receive errors in the FDM and FR. (EN errpor: "error occurred when accessing the safe array"). they are unable to connect to HFM application even if HFM is in place. It's on and off selection until 2 days ago. Now, they are totally turned off